Kathleen A Zgurich

201 Onyx St, Pittsburgh, PA 15210

Education Management

BNY Mellon since Mar 2011
Compliance & Ethics Training Administrator
Affiliated Computer Services, Inc Feb 2006 - Jan 2010
Training and Developmet Manager
Mellon Financial Mar 1992 - Jan 2006
Administrative Assistant - Executive Assistant - Training Administrator -Training Rep - Consultant

Training
Learning Management Systems
Customer Service
Retail Banking
Management
Process Improvement
Project Management
Program Management
Financial Services
Change Management
Leadership
Business Analysis
Banking
Strategic Planning
Vendor Management
Analysis
Performance Management

German
English

Bank of New York Mellon
Pittsburgh, PA
2011 to 2014
Compliance & Risk Department, Training Specialist
Affiliated Computer Services, Inc
Pittsburgh, PA
2006 to 2010
Human Resources Department, Learning and Development Manager
Mellon Financial Corporation
Pittsburgh, PA
2005 to 2006
Human Resources Department, Contractor
Mellon Financial Corporation
Pittsburgh, PA
1992 to 2004
Global Cash Management Department, Lead Training Representative

Community College of Allegheny County
2003
Associate's in Liberal Arts and Science

COMPUTER PROGRAMS AND SOFTWARE EXPERTISE<br/> Microsoft Office 2003 XP: Word, Excel, PowerPoint, Access, Outlook, Lotus Notes<br/> Sum Total LMS Training Server PeopleSoft SharePoint<br/> Zoomerang Adobe Photo Shop 3.0<br/> DreamWeaver Presentation Studio <br/> Office of Foreign Asset Controls (OFAC) data base<br/><br/>PROFESSIONAL DEVELOPMENT<br/> Train the Trainer Negotiation Skills Instructional Design Effective Training Coordinator<br/> Adult Learning Needs Assessment Business Writing Planning Your Intranet Site<br/> Web Page Design Info Architecture DreamWeaver Beginning HTML<br/> Introduction to Cold Fusion