Kate K Lake

Loveland, CO

Information Technology And Services

Blue Cross of Idaho May 2019 - Jul 2019
Systems Analyst
Blue Cross of Idaho May 2019 - Jul 2019
Product Owner
Penfed Credit Union Dec 1, 2013 - Sep 2018
Senior Business System Analyst
Penfed Credit Union Nov 2010 - Dec 2013
Senior Research Analyst
Penfed Credit Union Feb 2010 - Oct 2010
Member Service Representative

University of Oregon 2012 - 2013
Idaho State University College of Business 2005 - 2009
Bachelors, Bachelor of Arts, Communication

Customer Satisfaction
Business Analysis
Research
Microsoft Excel
Leadership
Team Building
Training
Team Leadership
Customer Service
Business Process Improvement
Project Management
Banking
Vendor Management
Agile Project Management
User Stories
Jira
Analytical Thinking
Requirements Gathering
Technical Writing
Documentation
Quality Assurance
Photography
Visio
Salesforce
Complex Problem Solving
Written Communication
Verbal Communication
Confluence
Ibm Rational Tools
Trello
Waterfall Project Management
Graphics
Photoshop
Indesign
Illustrator
Dreamweaver
Python
Agile and Waterfall Methodologies
Integration

English
Spanish

Certified Scrum Product Owner (Cspo)

Microsoft Office
Microsoft Word
Microsoft Excel
English
Outlook