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Karmela Rotter Phones & Addresses

  • Saugatuck, MI
  • Hamilton, MI
  • 2618 J St, Middle Amana, IA 52307 (319) 622-6387
  • 824 31St Ave, Middle Amana, IA 52307 (319) 622-5158
  • 824 31St Ave, Amana, IA 52203 (319) 622-5158 (319) 622-6387
  • Fort Myers, FL
  • 824 31St Ave, Amana, IA 52203 (319) 433-8324

Work

Company: Junk king Oct 2018 Position: Director, customer excellence

Education

Degree: Masters School / High School: Mount Mercy University 2014 to 2016 Specialities: Leadership, Organizational Leadership

Skills

Call Center • Liason Between Various Stakeholders • Adaptability • Leadership • Negotiate Scope • Identifying Trends • Project Planning • Organize Projects • Assess Project Results • Communication • Client Focused • Good Judgment and Dependability • Initiative and Sense of Urgency • High Quality Standards • Ms Office • Program Delivery Management • Effective Meetings • Effective Presentations • Concept Creation • Collaborative Problem Solving • Crm • Call Centers • Process Improvement • Cross Functional Team Leadership • Microsoft Office • Program Management • Telecommunications • Sales Operations • Project Management • Vendor Management • Team Leadership • Team Building • Training • Management • Business Process Improvement • Contact Centers • Customer Service • Customer Relationship Management

Languages

English

Interests

Cooking • Canoeing • Hiking • Biking • Continued Education • Running • Reading Novels • Time With Family

Industries

Consumer Services

Resumes

Resumes

Karmela Rotter Photo 1

Director, Customer Excellence

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Location:
3175 Light House Way, Saugatuck, MI 49453
Industry:
Consumer Services
Work:
Junk King
Director, Customer Excellence

La Quinta Inns & Suites Nov 2015 - Sep 2018
Quality and Training Manager

Verizon Jul 2003 - Nov 2015
Quality Program Manager

Mci Corporation Jan 2000 - Jun 2003
Quality Supervisor

Mci Corporation May 1995 - Jan 2000
Customer Service Representative and Team Lead
Education:
Mount Mercy University 2014 - 2016
Masters, Leadership, Organizational Leadership
Mount Mercy University 2012 - 2014
Bachelors, Marketing, Business
Ft. Myers High School
Mercy College
Davenport University
Skills:
Call Center
Liason Between Various Stakeholders
Adaptability
Leadership
Negotiate Scope
Identifying Trends
Project Planning
Organize Projects
Assess Project Results
Communication
Client Focused
Good Judgment and Dependability
Initiative and Sense of Urgency
High Quality Standards
Ms Office
Program Delivery Management
Effective Meetings
Effective Presentations
Concept Creation
Collaborative Problem Solving
Crm
Call Centers
Process Improvement
Cross Functional Team Leadership
Microsoft Office
Program Management
Telecommunications
Sales Operations
Project Management
Vendor Management
Team Leadership
Team Building
Training
Management
Business Process Improvement
Contact Centers
Customer Service
Customer Relationship Management
Interests:
Cooking
Canoeing
Hiking
Biking
Continued Education
Running
Reading Novels
Time With Family
Languages:
English
Karmela Lee Rotter from Saugatuck, MI, age ~50 Get Report