Joseph Brent Rome

6337901, Jan 8, 2002

Oct 15, 1999

09/418823

Joseph B. Rome - Hoover AL
Raymonda J. Parris - Peachtree City GA
Susan S. OBryan - Marietta GA

BellSouth Intellectual Property Corporation - Wilmington DE

H04M 1500

37911201, 3791141, 379120, 37912102

A computer network architecture and software that accesses multiple telephone billing systems across multiple telephone service regions, provides a telecommunications service provider with a consolidated view of a customers telephone usage, and provides means for creating, automatically implementing, and monitoring billing plans based on customer billing relationships illustrated in the consolidated view. The present invention pulls information from different billing systems and presents the telecommunications service provider with a consolidated account view that summarizes a customers total worth to the service provider, rather than listing a series of unrelated accounts for the same customer. With the individualized consolidated views, a telecommunications service provider can formulate and implement flexible terms and conditions for each customer. The computer network architecture also supports extensive reporting capabilities and means for correcting the accounts presented in the consolidated views.