Joseph V Piland

560 County Rd, Valley View, TX

Banking

Bank of America
Business Control Specialist
Bank of America Apr 2010 - Oct 2011
Collections Representative
Bank of America May 2006 - Oct 2009
Senior Analyst Systems Engineer
Hewlett-Packard Jul 2000 - Aug 2004
Client Support Representative
Microsoft Oct 1997 - Jun 2000
Help Desk Coordinator

Berklee College of Music
Collin College

Risk Management
Disaster Recovery
Business Analysis
Business Process Improvement
Business Continuity
Itil
Sdlc
Analysis
Software Documentation
Access
Agile Methodolgy
Business Analytics
Business Intelligence
Business Requirements
Crm
Databases
Due Diligence
Email Archiving
Enterprise Architecture
Etl
Global Regulatory Compliance
Governance
Incident Management
Integration
It Project and Program Management
It Strategy
Job Coaching
Loss Mitigation
Microsoft Exchange
Mortgage Servicing
Operational Risk
Outsourcing
Production Support
Project Management
Quality Assurance
Requirements Analysis
Requirements Gathering
Root Cause Analysis
Scrum
Service Delivery
Sharepoint
Six Sigma
Sql Server Management Studio
Stored Procedures
Technical Support
Technical Writing
Technology Change Management
Testing
Visio
Executive Producing

United States