Resumes
Resumes
Manager - Customer Service
View pageLocation:
515 Mena St, Mena, AR 71953
Industry:
Broadcast Media
Work:
At&T
Manager - Customer Service
Directv Oct 2015 - Nov 2016
Team Leader and Supervisor
Directv Jun 2015 - Oct 2015
Program Participant and Team Leader Foundations Program
Directv Apr 2015 - Oct 2015
Ace Customer Care Representative
American Express Apr 2014 - Nov 2014
Travel Consultant
Manager - Customer Service
Directv Oct 2015 - Nov 2016
Team Leader and Supervisor
Directv Jun 2015 - Oct 2015
Program Participant and Team Leader Foundations Program
Directv Apr 2015 - Oct 2015
Ace Customer Care Representative
American Express Apr 2014 - Nov 2014
Travel Consultant
Education:
Fort Leboeuf High School 1986 - 1990
Skills:
Call Centers
Customer Service
Customer Retention
Management
Leadership
Team Leadership
Leadership Development
B2B
Customer Engagement
Sales
Travel Management
Business Strategy
Event Management
B2C
Business Continuity
Product Management
Product Design
Small Business
Airline Reservations
Cruise Lines
Hotel Booking
Operations Management
Change Management
Product Launch
Budget Forecasts
Budget Management
Department Budgeting
Operating Budgets
Strategic Planning
Customer Satisfaction
Training
Team Building
Public Speaking
Customer Service
Customer Retention
Management
Leadership
Team Leadership
Leadership Development
B2B
Customer Engagement
Sales
Travel Management
Business Strategy
Event Management
B2C
Business Continuity
Product Management
Product Design
Small Business
Airline Reservations
Cruise Lines
Hotel Booking
Operations Management
Change Management
Product Launch
Budget Forecasts
Budget Management
Department Budgeting
Operating Budgets
Strategic Planning
Customer Satisfaction
Training
Team Building
Public Speaking
Interests:
Team Work
Scuba Diving
Health
Theme Parks
Children
Cohesion
Education
Environment
Photography
Science and Technology
Human Rights
Family
Civil Rights and Social Action
Poverty Alleviation
Disaster and Humanitarian Relief
Management By Agreement
Professional and Personal Development
Social Services
Traveling
Education/Training
Animal Welfare
Arts and Culture
Being of Service To Others
Scuba Diving
Health
Theme Parks
Children
Cohesion
Education
Environment
Photography
Science and Technology
Human Rights
Family
Civil Rights and Social Action
Poverty Alleviation
Disaster and Humanitarian Relief
Management By Agreement
Professional and Personal Development
Social Services
Traveling
Education/Training
Animal Welfare
Arts and Culture
Being of Service To Others
Joseph Mccumber South Point, OH
View pageWork:
American Express Travel & Lifestyle Services
Miramar, FL
Apr 2014 to Nov 2014
Travel Counselor II
Spirit Incentives
Fort Lauderdale, FL
Oct 2005 to Oct 2013
Director of Fulfillment Services
Bug Off Exterminators, Inc
Fort Lauderdale, FL
Feb 2005 to Aug 2005
Operations Manager
Luis Llenza Garden Designs
Wilton Manors, FL
Feb 2004 to Nov 2004
Administrative Services
Broward Sheriff's Office
Fort Lauderdale, FL
Jan 2001 to Nov 2003
Training Specialist I
SPECTRUM PROGRAMS, INC
Fort Lauderdale, FL
Feb 2000 to Jan 2001
Administrative Secretary
DISNEY CRUISE LINE
Celebration, FL
Dec 1998 to Jan 2000
Reservations/Sales Agent
SPECTRUM PROGRAMS, INC
Oct 1995 to Aug 1998
Billing Specialist/Office Manager (promotion)
Miramar, FL
Apr 2014 to Nov 2014
Travel Counselor II
Spirit Incentives
Fort Lauderdale, FL
Oct 2005 to Oct 2013
Director of Fulfillment Services
Bug Off Exterminators, Inc
Fort Lauderdale, FL
Feb 2005 to Aug 2005
Operations Manager
Luis Llenza Garden Designs
Wilton Manors, FL
Feb 2004 to Nov 2004
Administrative Services
Broward Sheriff's Office
Fort Lauderdale, FL
Jan 2001 to Nov 2003
Training Specialist I
SPECTRUM PROGRAMS, INC
Fort Lauderdale, FL
Feb 2000 to Jan 2001
Administrative Secretary
DISNEY CRUISE LINE
Celebration, FL
Dec 1998 to Jan 2000
Reservations/Sales Agent
SPECTRUM PROGRAMS, INC
Oct 1995 to Aug 1998
Billing Specialist/Office Manager (promotion)
Education:
FORT LeBOEUF HIGH SCHOOL
Waterford, PA
Sep 1986 to Jun 1990
Diploma
Waterford, PA
Sep 1986 to Jun 1990
Diploma