John Endeley Ndifor Abam

16651 east Avarro Dr, Aurora, CO

Information Technology And Services

Jeppesen - Englewood, CO since Mar 2011
Site Systems Engineer (Consultant) at Jeppesen
Level 3 Communications Sep 2010 - Mar 2011
Project Admin
The Children's Hospital Jun 2009 - Jan 2011
Desktop Support Consultant
Comcast Cable 2010 - 2010
Business Services
McKesson Apr 2008 - Sep 2008
PC Refresh

Regis University 2009 - 2012
MS, Systems Engineering Metropolitan State College of Denver 2000 - 2005
BA, Journalism, Computer Information systems Colorado Technical University 1999 - 2000
Cameroon Protestant College, Bali 1992 - 1999
Pss Mankon

Active Directory
Networking
Operating Systems
Troubleshooting
Technical Support
Hardware
Virtualization
Unix
Software Installation
Security
Network Administration
Firewalls
Software Documentation
System Administration
Servers
Computer Hardware
Telecommunications
Help Desk Support
Dns
Vmware
Public Relations
Disaster Recovery
Windows
Testing
Sharepoint
Java
Windows Server
Databases
Desktop Support
Information Technology
Network Security
Os X
Microsoft Sql Server
Tcp/Ip
System Deployment
Windows 7
Data Center
Microsoft Exchange
Dhcp
Voip
Cloud Computing
Storage
Itil
Network Design
Cisco Technologies
Switches
Citrix
Amazon Web Services
System Center Configuration Manager
Blackberry Enterprise Server
Iis

New Technology
Outdoor Activities Including Hiking
Soccer
Reading
Biking
Music
Sports

English
French

Denver, CO

Jeppesen Sanderson

Oct 2010 to Apr 2011
Desktop Support
Level 3 Communications

Sep 2010 to Mar 2011
Project Admin
Takara Systems

Jan 2010 to Aug 2010
IT Support Specialist
CIGNA
Greenwood Village, CO
Nov 2009 to Dec 2009
PC Refresh Tech and Data Migration
The Children's Hospital
Denver, CO
Jun 2009 to Oct 2009
PC Refresh Technician, Desktop Support
Northrop Gorman
Denver, CO
May 2009 to May 2009
PC Refresh Technician
Northrop Gorman
Denver, CO
Apr 2009 to Apr 2009
PC Refresh Technician
McKesson Corporation
Westminster, CO
Apr 2008 to Sep 2008
Desktop Support, PC Refresh Technician
Metropolitan State College of Denver
Denver, CO
Oct 2007 to Mar 2008
Desktop Deployment/Support
Schlumberger
Englewood, CO
Jul 2006 to Sep 2007
Application Support/Helpdesk
EchoStar Communications
Thornton, CO
Aug 2005 to Jun 2006
Technical Support, Account Specialist
Metropolitan State College of Denver
Denver, CO
Aug 2001 to Jul 2005
Helpdesk/Desktop Support

Metropolitan State College of Denver
Denver, CO
2000
B.A. in Journalism
Regis University
Denver, CO
MSC in Systems Engineering

5 plus years experience in Information Technology, Experience in Symantec Ghost image creation and deployment, Knowledge of TCP/IP networking. Proficiency in MS OS: Win2000/2003, Win XP, Altiris Deployment Server Experience, PC Refresh experience, Ghosting experience, Strong knowledge of Active Directory, Experience in troubleshooting hardware, Experience in configuration of HP printers, Knowledge in Remedy and Footprints ticketing systems, Technical Customer Service, Troubleshooting Skills, Strong understanding of PC to Server connectivity, Great understanding of Microsoft Exchange and email protocols, Networking, VOIP and VPN fundamentals, Active Directory, MS Office Support, Great knowledge of Remedy ticketing system, Hardware and software installation, Fluent in English and French languages, Oral and written communication, Time management and organizational skills, Great team player