Work:
D2L
Senior Manager, Technical Account Management
D2L Oct 2015 - Aug 2017
Manager, Technical Account Management
D2L Nov 2013 - Oct 2015
Team Lead, Technical Account Management
D2L Nov 2012 - Oct 2013
Technical Account Manager
Administrative Assistants Mar 2005 - Oct 2012
Lead - Product Support Specialist
Education:
Mohawk College
Georges P. Vanier Secondary School
École Secondaire Georges - P. - Vanier
Skills:
Technical Support
Business Analysis
Team Leadership
Troubleshooting
Visio
Testing
Agile Methodologies
Sharepoint
Integration
Project Management
Sdlc
Sql
Process Improvement
Software Development
Microsoft Sql Server
Leadership
Quality Assurance
Analysis
Databases
Business Process Improvement
Software Documentation
Software Project Management
