Resumes
Resumes
Service & Studio Operations Management
View pagePosition:
Service Operations Manager at zulily
Location:
Seattle, Washington
Industry:
Retail
Work:
zulily - Greater Seattle Area since Jan 2011
Service Operations Manager
zulily Oct 2010 - Jan 2011
Contact Center Manager
Provide Commerce (ProFlowers) Dec 2005 - Sep 2010
Service Operations Manager
RedEnvelope, Inc. Nov 1999 - Dec 2005
Customer Service Manager
Regal Entertainment Group Jun 1997 - Oct 1999
General Manager
Service Operations Manager
zulily Oct 2010 - Jan 2011
Contact Center Manager
Provide Commerce (ProFlowers) Dec 2005 - Sep 2010
Service Operations Manager
RedEnvelope, Inc. Nov 1999 - Dec 2005
Customer Service Manager
Regal Entertainment Group Jun 1997 - Oct 1999
General Manager
Education:
University of Oregon 1995 - 1999
BA, Journalism & Communications - Advertising Glide High School 1992 - 1995
BA, Journalism & Communications - Advertising Glide High School 1992 - 1995
Skills:
People Management
Operations Management
Customer Experience
Call Center
Service Operations
Customer Service
Start-ups
E-commerce
Team Building
Creative Operations
Studio Operations
Customer Retention
Management
Strategy
Forecasting
Call Centers
Process Improvement
Analytics
Business Operations
Online Marketing
Business Analysis
Training
Leadership
Recruiting
Operations Management
Customer Experience
Call Center
Service Operations
Customer Service
Start-ups
E-commerce
Team Building
Creative Operations
Studio Operations
Customer Retention
Management
Strategy
Forecasting
Call Centers
Process Improvement
Analytics
Business Operations
Online Marketing
Business Analysis
Training
Leadership
Recruiting