Jill Elaine Poljak

506 2Nd Ave, Seattle, WA 98104

Information Technology And Services

The Art Institutes 2007 - 2013
Assistant Registrar, Operations Lead; Plus Program
Kaplan Higher Education 2005 - 2007
Coordinator, Admissions
Panopto 2005 - 2007
Sales Operations Manager

South University 2013
Master of Business Administration, Masters, Business Administration, Marketing Point Park University
Bachelors, Bachelor of Science, Marketing, Communications

Management
Customer Service
Marketing
Analysis
Time Management
Leadership
Crm
Editing
Research
Marketing Communications
Retaining Customers
Teamwork
Microsoft Excel
Cross Functional Team Leadership
Operations Management
Salesforce.com
Meet Deadlines
Strategic Thinking
Project Coordination
Process Improvement
Data Collection
Database Admin
Problem Solving
Customer Retention
Salesforce
Docusign
Organization
Business Analysis
Business Strategy
Data Analysis
Data Modeling
Decision Making
Coaching
Communication
Mentoring
Talent Management
Executive Leadership
Spreadsheets
Business Intelligence
Office 365
Pivot Tables

Education
Science and Technology
Human Rights
Animal Welfare
Arts and Culture

Learning Data Science: Ask Great Questions
Problem Solving Techniques
Delegating Tasks To Your Team
Being A Good Mentor
Transitioning From Individual Contributor To Manager
New Manager Foundations (2013)
Executive Presence For Women
Excel 2013: Advanced Formulas and Functions
Transitioning From Manager To Leader
Developing Cross-Cultural Intelligence
Giving and Receiving Feedback
Excel: Pivottables In Depth

The Art Institute of Pittsburgh
Pittsburgh, PA
Aug 2007 to Nov 2013
Assistant Registrar, Plus Operations Lead, TOC Coordinator
Kaplan Career Institute
Pittsburgh, PA
Apr 2005 to Jun 2007
Coordinator, Admissions
Au Bon Pain
Pittsburgh, PA
Oct 1997 to Apr 2005
Shift Supervisor

South University
Savannah, GA
2011 to 2013
MBA in Marketing
Point Park University
Pittsburgh, PA
2007 to 2008
BS in Integrated Marketing Communications
Kaplan Career Institute
Pittsburgh, PA
2003 to 2005
ASB in Business Administration

Critical Deadlines Research Detail-Oriented Lead/Sales Reporting Team-Work Process Improvement Marketing Support Writing & Editing Oral Communication Customer Service Data Management CRM Data Query & Analysis Problem-Solving Decision-Making Microsoft Office Project Coordination Relationship-Building Organization Time Management Leadership