Resumes
Resumes
![Jewel Hayden Photo 1 Jewel Hayden Photo 1](/img/not-found.png)
Quality Assurance Manager
View pageLocation:
4805 Delprado Cir, Charlotte, NC 28216
Industry:
Telecommunications
Work:
Aon Apr 2014 - Aug 2017
Sales Manager
Amerisourcebergen Apr 2014 - Aug 2017
Quality Assurance Manager
Project B.o.l.t Apr 2014 - Aug 2017
Co-Founder and Vice President
Sprint May 2010 - Jun 2013
Quality Manager
Pfeiffer University 2011 - 2013
Student
Sales Manager
Amerisourcebergen Apr 2014 - Aug 2017
Quality Assurance Manager
Project B.o.l.t Apr 2014 - Aug 2017
Co-Founder and Vice President
Sprint May 2010 - Jun 2013
Quality Manager
Pfeiffer University 2011 - 2013
Student
Education:
Cornell University 2020 - 2020
Cornell University 2018 - 2019
Pfeiffer University Aug 2013
Masters, Business Pfeiffer University 2010 - 2013
Master of Business Administration, Masters, Business Administration, Human Resources Management Central Piedmont Community College 2013 - 2013
Montreat College 2006 - May 2008
Bachelors, Bachelor of Science, Business Administration, Business
Cornell University 2018 - 2019
Pfeiffer University Aug 2013
Masters, Business Pfeiffer University 2010 - 2013
Master of Business Administration, Masters, Business Administration, Human Resources Management Central Piedmont Community College 2013 - 2013
Montreat College 2006 - May 2008
Bachelors, Bachelor of Science, Business Administration, Business
Skills:
Call Centers
Customer Service
Management
Training
Process Improvement
Customer Satisfaction
Coaching
Team Leadership
Customer Experience
Performance Management
Human Resources
Sales
Project Management
Quality Assurance
Time Management
Call Center
Software Documentation
Employee Relations
Troubleshooting
Employee Training
Conflict Resolution
Contact Centers
Business Process Improvement
Invoicing
Accounts Payable
Accounting
Product Marketing
Negotiation
Customer Service
Management
Training
Process Improvement
Customer Satisfaction
Coaching
Team Leadership
Customer Experience
Performance Management
Human Resources
Sales
Project Management
Quality Assurance
Time Management
Call Center
Software Documentation
Employee Relations
Troubleshooting
Employee Training
Conflict Resolution
Contact Centers
Business Process Improvement
Invoicing
Accounts Payable
Accounting
Product Marketing
Negotiation
Languages:
English
Certifications:
Project Management Professional, Pmp
Pmi, License 1819622
License 1819622
Pmi, License 1819622
License 1819622
![Jewel Hayden Photo 2 Jewel Hayden Photo 2](/img/not-found.png)
Customer Service Supervisor At Sprint
View pagePosition:
Customer Service Supervisor at Sprint
Location:
Charlotte, North Carolina Area
Industry:
Telecommunications
Work:
Sprint
Customer Service Supervisor
Customer Service Supervisor
Education:
Montreat College 2006 - 2008
![Jewel Hayden Photo 3 Jewel Hayden Photo 3](/img/not-found.png)
Quality Assurance Supervisor At Sprint Nextel
View pageLocation:
Charlotte, North Carolina Area
Industry:
Telecommunications
![Jewel Hayden Photo 4 Jewel Hayden Photo 4](/img/not-found.png)
Jewel Hayden Charlotte, NC
View pageWork:
AON HEWITT
2014 to 2000
AON HEWITT
2014 to 2000
Sales Manager, Insurance
SPRINT
2010 to 2013
Quality Program Manager
SPRINT
1999 to 2013
SPRINT
2000 to 2010
Customer Service Supervisor
SPRINT
1999 to 2000
Customer Care Specialist
2014 to 2000
AON HEWITT
2014 to 2000
Sales Manager, Insurance
SPRINT
2010 to 2013
Quality Program Manager
SPRINT
1999 to 2013
SPRINT
2000 to 2010
Customer Service Supervisor
SPRINT
1999 to 2000
Customer Care Specialist
Education:
Central Piedmont Community College
Feb 2014
Certificate in Project Management
Central Piedmont Community College
Nov 2013
Certificate
Pfeiffer University Charlotte
Aug 2013
Masters of Business Administration in Human Resources Management
Montreat College Charlotte
May 2008
BS in Business Administration
Feb 2014
Certificate in Project Management
Central Piedmont Community College
Nov 2013
Certificate
Pfeiffer University Charlotte
Aug 2013
Masters of Business Administration in Human Resources Management
Montreat College Charlotte
May 2008
BS in Business Administration