Jessika Nighorn

1525 Fremont St, Las Vegas, NV 89101

Information Technology And Services

Cvs Health Sep 2019 - Nov 2019
Pharmacutical Benefits and Mail Order
Bluegreen Vacations Jan 2016 - Jun 2016
Sales
Asurion Jan 2016 - Jun 2016
Wireless Technician Support
Ameriprise Auto & Home Insurance Jan 2014 - Nov 2015
Telesales and Customer Care
Insuremonkey Aug 2013 - Dec 2013
Health Insurance Sales and Project Management

Kaplan University 2014 - 2015
Northeast Wisconsin Technical College 2008 - 2013
Northeast Wisconsin Technical College 2006 - 2006

Sales
Customer Service
Call Centers
Customer Satisfaction
Customer Retention
Microsoft Excel
10 Key
Medicare
Microsoft Office
Negotiation
Sales Process
Cold Calling
Warm Calling
Customer Experience
Customer Oriented
Customer Engagement
Mentoring
Administrative Assistants
Policy
Hr Policies
Accounts Payable
Accounts Receivable
Payroll
Employee Training
Transportation
Employee Benefits
Consulting
Food and Beverage
General Ledger
Hospitality Industry
Hipaa
Health
Invoicing
Lead Generation
Organization
Office Administration
Powerpoint
Quality Assurance
Research
Restaurants
Tourism

Supervisor
Banking
Cruises
Hospitality
Airlines
Training
Human Resources
Accounts Receivable
Insurance Telephone Sales
Payroll
Management Assistant
Benefits Specialist
Travel
Hotels
Team Lead
Internal Sales

United Healthcare
Las Vegas, NV
Mar 2006 to Jun 2013
Senior Portfolio Telesales Agent
City Wide Insulation
De Pere, WI
2005 to 2006
Accounts Receivable Clerk
Country Kitchen
Green Bay, WI
2004 to 2006
Customer Salesperson and Server
APAC Customer Services / Hotwire.com
Green Bay, WI
2003 to 2004
Customer Service Representative
Hillcrest Properties, LLC
De Pere, WI
2001 to 2002
Payroll Clerk and Accounting Assistant
Bank Mutual
Green Bay, WI
1999 to 2001
Customer Service Representative II/Teller

Ashford University
Las Vegas, NV
2013 to 2017
Business Management BA in Hospitality
Northeast Wisconsin Technical College
Green Bay, WI

Medicare Sales, Sales Process, Call Centers Cold Calling and Warm Calling, Customer Service and Satisfaction, Customer Retention Customer, Customer Engagement Mentoring. Administrative: General HR Policies, Accounts Payable and Receivable, Payroll, Employee Training, Transportation, Employee Benefits, Compliance Consulting, Food & Beverage, Hospitality Industry, HIPAA, Lead Generation, Negotiation Skills, Office Administration, Quality Assurance Research, Restaurants, Tourism User Experience.