Jerome T Ralph

4908 Clove Ct, Mckinney, TX 75070

Information Technology And Services

Harland Clarke Feb 2000 - Dec 2012
Manager of Systems and Operations
Harland Clarke Jan 2007 - Dec 2012
Data Center Manager
Fiserv Jan 2007 - Dec 2012
Manager of Command Center Tier 1 Operations
Harland Clarke Jan 2004 - Jan 2007
Supervisor of Operations
John Harland Currently Known As Harlandclarke Jan 2000 - Jan 2004
Lead Mainframe System Analyst

Rutgers University 1991
Rutgers University

Data Center Operations
Itil
Service Level Agreements
Disaster Recovery
Technical Analysis
Business Continuity
Visio
Security
It Operations
It Management
Vendor Management
Data Center
Incident Management
Infrastructure
It Strategy
Mainframe
System Administration
Service Delivery
Enterprise Architecture
Active Directory
Sarbanes Oxley Act
Process Improvement
Windows Server
Call Centers
Software Documentation
Pmp
Call Center
Databases
Operating Systems
Servers

HarlandClarke Co

2008 to 2000
Data Center Manager, Disaster Recovery Coordinator, Mgr of Operations
HarlandClarke Co

2000 to 2000
Data Center Manager & System Operations
HarlandClarke Co

2003 to 2008
Supervisor of Operations
HarlandClarke Co

2000 to 2003
Lead Operator
HarlandClarke Co

2000 to 2000
Senior Computer Analyst (Computer Operator)
Windsor Group
Atlanta, GA
1998 to 2000
Senior Computer Operator
Rutgers University
Piscataway, NJ
1989 to 1997
Senior Computer Operator
Rutgers University
Piscataway, NJ
1986 to 1989
Part time Computer Operator

Rutgers University
New Brunswick, NJ
1989 to 1991
Business Administration