Industry:
Gambling & Casinos
Work:
Caesars Entertainment Corporation
Senior Hospitality Analyst
Mandalay Bay Resort and Casino Dec 2016 - May 2017
Lead Concierge
Mandalay Bay Resort and Casino Oct 2012 - Dec 2016
Concierge
Catamaran Dec 2009 - Oct 2012
Pharmacy Technician
Principal Financial Group Aug 2003 - Nov 2009
Customer Service Associate Assistant
Education:
Grand Canyon University 2014 - 2016
Masters, Management, Health Care Administration
Buena Vista University 2004 - 2006
Bachelors, Business Administration, Human Resources, Management, Business Administration and Management
North Iowa Area Community College 2000 - 2002
Associates, General Studies
Grand Canyon University
Master of Science, Masters, Healthcare Administration
Skills:
Customer Service
Hospitality Management
Resorts
Hospitality
Hospitality Industry
Hotels
Microsoft Excel
Microsoft Access
Problem Solving
Team Leadership
Customer Satisfaction
Collaborative Problem Solving
Leadership
Teamwork
Time Management
Sharepoint
Data Analysis
Javascript
General Problem Solving
Hotel Management
Sql
Reporting and Analysis
Tableau
Tourism
Training
Troubleshooting
Internet Troubleshooting
Delegation
Adobe Photoshop
Html
Lightroom
Data Analytics
Oracle Applications
Stratton Warren
Infinium
Database Queries
Sql Server Management Studio
Microsoft Office
Public Speaking
Food and Beverage
Google Bigquery
Google
Google Cloud Platform
Report Writing
Financials
Accounts Payable
Critical Thinking
Accounting
Relationship Building
Certifications:
License Bs.0143725
Real Estate Agent
