Jeremy W Lynn

Pittsburgh, PA

Financial Services

Pomeroy Oct 2016 - Apr 2017
Tier 1 Network and Inventory Management
Mid Atlantic Capital Group, Inc. Oct 2016 - Apr 2017
Application Support Specialist
Pomeroy Dec 2014 - Oct 2016
Customer Service Representative
Verizon Wireless / Aircom, Inc Jun 2003 - May 2014
Data Support Tier 2

Team Leadership
Knowledge Base
Customer Service
Desktop Application Support
Troubleshooting
Technical Support
Help Desk Implementation
Inventory Management
Printer Support
Microsoft Office
Desktop Deployment
Network Troubleshooting
Creating A Knowledge Base
Service Desk
Technical Documentation
Software Documentation
Training
Documentation
Assist With Disaster Recovery Planning
Interviewing
Customer Satisfaction
Customer Retention
Information Technology
Mobile Devices
Active Directory
In House Application Support