Resumes
Resumes
Vice President Of Client Services
View pageLocation:
29118 Bentford Manor Ct, Katy, TX
Industry:
Financial Services
Work:
Advanced Call Center Technologies - Johnson City, Tennessee Area since May 2009
Vice President of Operations
Academy Collection Service - Las Vegas, Nevada Area Nov 2003 - Apr 2009
Branch Manager
Credit One Bank - Las Vegas, Nevada Area Mar 1998 - Nov 2003
Collection Manager
Sunrise Credit Services - Lesotho 1996 - 1998
Collection Manager
Coleman Electical Supply Company - NY 1995 - 1996
A/R Supervisor
Vice President of Operations
Academy Collection Service - Las Vegas, Nevada Area Nov 2003 - Apr 2009
Branch Manager
Credit One Bank - Las Vegas, Nevada Area Mar 1998 - Nov 2003
Collection Manager
Sunrise Credit Services - Lesotho 1996 - 1998
Collection Manager
Coleman Electical Supply Company - NY 1995 - 1996
A/R Supervisor
Education:
University of Nevada-Las Vegas 1998 - 2000
Nassau Community College 1995 - 1997
Associates, Business Management
Nassau Community College 1995 - 1997
Associates, Business Management
Skills:
Call Center
Operations Management
Workforce Management
Bpo
Process Improvement
Risk Management
Credit Cards
Customer Experience
Vendor Management
Credit
Training
Management
Business Analysis
Team Building
Coaching
Loss Mitigation
Mortgage Servicing
Loan Servicing
Executive Management
Call Center Development
Change Management
Call Centers
Outsourcing
Team Leadership
Customer Satisfaction
Customer Service
Accounts Receivable
Team Management
Financial Services
Strategy
Banking
Program Management
Customer Retention
Performance Management
Human Resources
Strategic Planning
Loans
Crm
Employee Benefits
Negotiation
Time Management
Contact Centers
Business Process Improvement
Forecasting
Hiring
Leadership
Project Management
Mortgage Lending
Budgets
Operations Management
Workforce Management
Bpo
Process Improvement
Risk Management
Credit Cards
Customer Experience
Vendor Management
Credit
Training
Management
Business Analysis
Team Building
Coaching
Loss Mitigation
Mortgage Servicing
Loan Servicing
Executive Management
Call Center Development
Change Management
Call Centers
Outsourcing
Team Leadership
Customer Satisfaction
Customer Service
Accounts Receivable
Team Management
Financial Services
Strategy
Banking
Program Management
Customer Retention
Performance Management
Human Resources
Strategic Planning
Loans
Crm
Employee Benefits
Negotiation
Time Management
Contact Centers
Business Process Improvement
Forecasting
Hiring
Leadership
Project Management
Mortgage Lending
Budgets