Resumes
Resumes
Azure Cloud Engineer
View pageLocation:
Sammamish, WA
Industry:
Industrial Automation
Work:
Microsoft
Azure Cloud Engineer
Mindtree
Senior Support Engineer - Microsoft Azure Css
Hcl Technologies (Infrastructure Services Division) Apr 2006 - May 2011
Systems Engineer
Hcl Comnet Limited Apr 2008 - Oct 2010
Incident and Service Management Lead
Azure Cloud Engineer
Mindtree
Senior Support Engineer - Microsoft Azure Css
Hcl Technologies (Infrastructure Services Division) Apr 2006 - May 2011
Systems Engineer
Hcl Comnet Limited Apr 2008 - Oct 2010
Incident and Service Management Lead
Education:
P.g. College of Law, Basheerbagh 1998 - 2001
Masters, Computer Science
Masters, Computer Science
Skills:
Itil
Service Delivery
It Service Management
It Operations
Incident Management
Sccm
Team Management
Leadership
Business Analysis
Bpo
Management
Change Management
Release Management
Sdlc
Requirements Analysis
Project Management
Windows Server
Software Development Life Cycle
Servers
Microsoft Azure
Service Delivery
It Service Management
It Operations
Incident Management
Sccm
Team Management
Leadership
Business Analysis
Bpo
Management
Change Management
Release Management
Sdlc
Requirements Analysis
Project Management
Windows Server
Software Development Life Cycle
Servers
Microsoft Azure
Interests:
Program Management
Environment
Sdlc
Itil
Environment
Sdlc
Itil
Languages:
English
Jaya Koduru Redmond, WA
View pageWork:
HCL America
Redmond, WA
2010 to 2011
System Engineer
Microsoft Operations Centre
Redmond, WA
2008 to 2010
Incident/Service Management Lead
HCL COMNET Ltd
Hyderabad, Andhra Pradesh
2006 to 2008
Incident/Service Management
DELL International Ltd
Hyderabad, Andhra Pradesh
2005 to 2006
Technical Support Executive
US Internet Service
2004 to 2005
Technical Support Executive
Reliance Industries Ltd
Hyderabad, Andhra Pradesh
2003 to 2004
Customer Support Executive
Redmond, WA
2010 to 2011
System Engineer
Microsoft Operations Centre
Redmond, WA
2008 to 2010
Incident/Service Management Lead
HCL COMNET Ltd
Hyderabad, Andhra Pradesh
2006 to 2008
Incident/Service Management
DELL International Ltd
Hyderabad, Andhra Pradesh
2005 to 2006
Technical Support Executive
US Internet Service
2004 to 2005
Technical Support Executive
Reliance Industries Ltd
Hyderabad, Andhra Pradesh
2003 to 2004
Customer Support Executive
Education:
Osmania University
Hyderabad, Andhra Pradesh
2003
Masters in Science
Osmania University
Hyderabad, Andhra Pradesh
2001
Bachelors in Science
Hyderabad, Andhra Pradesh
2003
Masters in Science
Osmania University
Hyderabad, Andhra Pradesh
2001
Bachelors in Science
Skills:
Solution Development Life Cycle (SDLC), SCRUM, Change control Management, Incident Management, Release Management, Service Management, Requirements Definition, Project plan creation & maintenance, Software engineering, Outsourcing mangement, Risk plan & risk mangement, Meeting facilitation & Status reporting, Transition to support & Decomission, Scope of work creation & management, Work Breakdown structures, Systems & Network Integration, Performance & Service Level Agreements