Javier Alberto Tisnes

18810 southwest 29Th St, Miramar, FL 33029

Financial Services

Financial Services Manager
Auto Finance Usa Dec 2014 - Oct 2016
Internal Auditor and Compliance
Nco Group Nov 2005 - Jan 2014
Director of Business Development
Vpsi, Inc. 2001 - 2003
Project Manager For South Florida
Automated Wagering International 1988 - 2001
Business Development Manager Latam

Call Centers
Workforce Management
Bpo
Business Development
Outsourcing
Vendor Management
Crm
Management
Contact Centers
Leadership
Team Building
Cross Functional Team Leadership
Logistics Management
Inventory Management
Project Management
P&L Management
Decision Analysis
Decisiveness
Goal Driven Leader
Strategic Negotiations
Written and Verbal Communication Abilities
Multilingual
Offshoring
Business Process Improvement
Customer Satisfaction
Operations Management
Performance Management
Inbound Marketing
Process Improvement
Account Management
Team Leadership
Team Management
Business Intelligence
Telecommunications
Strategic Planning

EGS -APAC - NCO

Sep 2009 to 2000
Operations Management & Business Dev. Director
EGS
Guatemala City
Sep 2008 to Aug 2009
Project Manager
EGS
Panama City, FL
Nov 2005 to Aug 2008
Program Manager
Data Card
Fort Lauderdale, FL
Jun 2003 to Apr 2004
Account Manager
VPSI Inc.
Miami, FL
Oct 2001 to 2003
Project Manager
Automated Wagering International
Miami, FL
Oct 1998 to Apr 2001
Business Development Manager for Latin America
Automated Wagering International
Santiago de Chile, Regin Metropolitana
Jun 1997 to Sep 1998
Account Manager
Automated Wagering International
Miami, FL
Nov 1993 to May 1997
Regional Manager Operations and Purchasing

Florida State University
Tallahassee, FL
Apr 1988
Bachelor of Science in MIS

MS Office advanced level skills, Windows multiple versions advanced and many other software applications