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Jason Shaev Phones & Addresses

  • New York, NY
  • 1969 Cynthia Ln, Merrick, NY 11566 (516) 867-1826
  • Lakewood Rch, FL

Work

Company: Asapp Mar 2020 Position: Director of engineering

Education

Degree: Bachelors School / High School: Purchase College, Suny 2009 to 2012 Specialities: Mathematics, Computer Science

Skills

Web Development • Python • Html 5 • Html • Perl • Javascript • Jquery • Css3 • Go • Rdbms • React.js • Css • Dsp • Adcs • Dacs • C++ • Java • Fourier Analysis • Digital Signal Processors

Languages

English

Industries

Internet

Resumes

Resumes

Jason Shaev Photo 1

Director Of Engineering

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Location:
1969 Cynthia Ln, Merrick, NY 11566
Industry:
Internet
Work:
Asapp
Director of Engineering

Socialflow Nov 2012 - Mar 2016
Front End Lead

Nerd Nursery Jun 2012 - Oct 2012
Html and Javascript and Css and Java Tutor

Oktaven Audio May 2010 - Aug 2010
Audio Engineering Intern

Johns Hopkins University Sep 2005 - May 2008
Software Developer
Education:
Purchase College, Suny 2009 - 2012
Bachelors, Mathematics, Computer Science
The Johns Hopkins University 2005 - 2008
Calhoun High School
Sanford H. Calhoun High School
Skills:
Web Development
Python
Html 5
Html
Perl
Javascript
Jquery
Css3
Go
Rdbms
React.js
Css
Dsp
Adcs
Dacs
C++
Java
Fourier Analysis
Digital Signal Processors
Languages:
English

Publications

Us Patents

Using Semantic Processing For Customer Support

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US Patent:
20180365702, Dec 20, 2018
Filed:
Aug 23, 2018
Appl. No.:
16/110742
Inventors:
- New York NY, US
Jason Shaev - New York NY, US
Brian Dillmann - Brooklyn NY, US
Joseph Hackman - Rego Park NY, US
Shawn Henry - Longmont CO, US
Gustavo Sapoznik - Miami FL, US
International Classification:
G06Q 30/00
H04M 3/42
G06F 21/31
G06N 3/08
Abstract:
A third-party company may assist other companies in providing customer support to their customers. The third-party company may provide software to a computer of a customer service representative to present a user interface to assist the customer service representative in responding to customer requests. Third-party company may also send update data to the computer of the customer service representative to cause a portion of the user interface to be updated, where the update data is determined using an intent of a message received from a customer. A message received from the customer may be processed to determine the intent of the message, a template may be obtained using the intent, and the update data may be generated by rendering the selected template. The update data may then be transmitted to the computer of the customer service representative to cause a portion of the user interface to be updated.

Using Semantic Processing For Customer Support

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US Patent:
20180012232, Jan 11, 2018
Filed:
Jun 30, 2017
Appl. No.:
15/638543
Inventors:
- New York NY, US
Jason Shaev - New York NY, US
Brian Dillmann - Brooklyn NY, US
Joseph Hackman - Rego Park NY, US
Shawn Henry - Brooklyn NY, US
Gustavo Sapoznik - Miami FL, US
International Classification:
G06Q 30/00
G06F 21/31
G06F 17/27
Abstract:
A third-party company may assist other companies in providing customer support to their customers. The third-party company may provide software to a computer of a customer service representative to present a user interface to assist the customer service representative in responding to customer requests. Third-party company may also send update data to the computer of the customer service representative to cause a portion of the user interface to be updated, where the update data is determined using an intent of a message received from a customer. A message received from the customer may be processed to determine the intent of the message, a template may be obtained using the intent, and the update data may be generated by rendering the selected template. The update data may then be transmitted to the computer of the customer service representative to cause a portion of the user interface to be updated.
Jason E Shaev from New York, NY, age ~37 Get Report