Resumes
Resumes
Field Service Representative
View pageLocation:
6438 Touchstone Dr, Fayetteville, NC 28311
Industry:
Computer Software
Work:
NCI Information Systems, Inc. - Forscom - Ft Bragg, NC since Feb 2011
Touch Maintenance
Cisco Systems Nov 2009 - Jul 2011
IT Developer
Geico Project Management Office Feb 2006 - Aug 2009
Programmer Analyst II
Geico Service Center Jun 2005 - Feb 2006
Sr. Information Center Analyst
Geico Insurance Company Sep 2002 - Jun 2005
Senior System Technician
Touch Maintenance
Cisco Systems Nov 2009 - Jul 2011
IT Developer
Geico Project Management Office Feb 2006 - Aug 2009
Programmer Analyst II
Geico Service Center Jun 2005 - Feb 2006
Sr. Information Center Analyst
Geico Insurance Company Sep 2002 - Jun 2005
Senior System Technician
Education:
West Governors University 2011 - 2013
Bachelor of Science, Computer Information Systems with emphasis on Software Regis University 2009 - 2012
BSCIS, Computer Information Systems Northern Virginia Community College-Music Recording Technology 1989 - 1991
Associate, Music Recording Technology
Bachelor of Science, Computer Information Systems with emphasis on Software Regis University 2009 - 2012
BSCIS, Computer Information Systems Northern Virginia Community College-Music Recording Technology 1989 - 1991
Associate, Music Recording Technology
Skills:
Active Directory
Pvcs
Ms Project
Mainframe
Computer Hardware
Help Desk Support
Norton Ghost
Troubleshooting
Network Administration
Software Installation
Software Documentation
Tso
Microsoft Exchange
Laptops
Networking
Security
Visio
Routers
Cics
Customer Service
Database Administration
Ims Db/Dc
Digital Imaging
Project Management
Security+
Consulting
Firewalls
Vpn
Microsoft Office
Proxy
Process Engineering
Soap
Sdlc
Sharepoint
System Administration
Dhcp
Dns
Technical Support
Bmc Remedy
Switches
Comptia Security+
Virtual Private Network
Dynamic Host Configuration Protocol
Pvcs
Ms Project
Mainframe
Computer Hardware
Help Desk Support
Norton Ghost
Troubleshooting
Network Administration
Software Installation
Software Documentation
Tso
Microsoft Exchange
Laptops
Networking
Security
Visio
Routers
Cics
Customer Service
Database Administration
Ims Db/Dc
Digital Imaging
Project Management
Security+
Consulting
Firewalls
Vpn
Microsoft Office
Proxy
Process Engineering
Soap
Sdlc
Sharepoint
System Administration
Dhcp
Dns
Technical Support
Bmc Remedy
Switches
Comptia Security+
Virtual Private Network
Dynamic Host Configuration Protocol
Languages:
English
Certifications:
License 4677312.1173763
License Wv8W70Mdfcv42009
License 3Hpycsmbhlf453Pe
License 1134835904
License F398-5021
Exin, License 4677312.1173763
Comptia, License Wv8W70Mdfcv42009
Comptia, License 3Hpycsmbhlf453Pe
Brocade, License 1134835904
Microsoft, License F398-5021
License Wv8W70Mdfcv42009
License 3Hpycsmbhlf453Pe
License 1134835904
License F398-5021
Exin, License 4677312.1173763
Comptia, License Wv8W70Mdfcv42009
Comptia, License 3Hpycsmbhlf453Pe
Brocade, License 1134835904
Microsoft, License F398-5021
Jarvis Cooper
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Jarvis Cooper
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Jarvis Cooper Fayetteville, NC
View pageWork:
NCI Information Systems - Network Enterprise Center /Network Switching Branch
Jul 2013 to 2000
Network Engineer - Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. Administer network security measures.
NCI Information Systems
Fayetteville, NC
Feb 2011 to Jun 2013
Help Desk Support Technician - Maintain and administer computer networks and related computing environments including computer hardware systems, software applications, software, and all configurations. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Configure, monitor, and maintain email applications and virus protection/Host Based Security System software. Monitor the performance of computer systems and networks, and to coordinate computer network access and use. Design, configure, and test computer hardware, networking software and operating system software. Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Confer with network users about how to solve existing system problems.
Cisco Systems / Consultant through Links Technology Systems
Raleigh, NC
Nov 2009 to May 2010
IT Developer - Develop, create, and modify enterprise applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design software within an application area, working individually or coordinating development as part of a team. May supervise computer programmers.
Geico
Fredericksburg, VA
Feb 2006 to Aug 2009
Programmer Analyst II - Analyze user requirements, procedures, and processes to automate or improve existing systems and improve computer system capabilities, workflow, and overall software and hardware functionality and efficiency.
Jul 2013 to 2000
Network Engineer - Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. Administer network security measures.
NCI Information Systems
Fayetteville, NC
Feb 2011 to Jun 2013
Help Desk Support Technician - Maintain and administer computer networks and related computing environments including computer hardware systems, software applications, software, and all configurations. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Configure, monitor, and maintain email applications and virus protection/Host Based Security System software. Monitor the performance of computer systems and networks, and to coordinate computer network access and use. Design, configure, and test computer hardware, networking software and operating system software. Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Confer with network users about how to solve existing system problems.
Cisco Systems / Consultant through Links Technology Systems
Raleigh, NC
Nov 2009 to May 2010
IT Developer - Develop, create, and modify enterprise applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design software within an application area, working individually or coordinating development as part of a team. May supervise computer programmers.
Geico
Fredericksburg, VA
Feb 2006 to Aug 2009
Programmer Analyst II - Analyze user requirements, procedures, and processes to automate or improve existing systems and improve computer system capabilities, workflow, and overall software and hardware functionality and efficiency.
Education:
Northern Virginia Community College-Music Recording Technology
1991
Associate
University
Bachelor of Science in Computer Information System, West Governors
1991
Associate
University
Bachelor of Science in Computer Information System, West Governors
Skills:
Network Engineering, System Administration, Project Management, Application Development