Resumes
Resumes
Customer Care Case Manager
View pageLocation:
2181 Dunlap St, North Charleston, SC 29406
Industry:
Leisure, Travel, & Tourism
Work:
Intercontinental Hotels Group (Ihg)
Customer Care Case Manager
Intercontinental Hotels Group (Ihg) Jan 2009 - Jul 2009
Rate Audit Team Lead
Intercontinental Hotels Group (Ihg) Aug 2006 - Dec 2008
Reservations Sales Agent
Customer Care Case Manager
Intercontinental Hotels Group (Ihg) Jan 2009 - Jul 2009
Rate Audit Team Lead
Intercontinental Hotels Group (Ihg) Aug 2006 - Dec 2008
Reservations Sales Agent
Education:
Strayer University 2011 - 2014
Bachelors, Bachelor of Arts, Hospitality, Tourism Management College of Charleston 2002 - 2005
Bachelors, Bachelor of Arts, Hospitality, Tourism Management College of Charleston 2002 - 2005
Skills:
Holidex
Microsoft Office
Customer Retention
Front Office
Hotels
Golf
Revenue Management
Hospitality
Hospitality Industry
Revenue Analysis
Complaints
Microsoft Office
Customer Retention
Front Office
Hotels
Golf
Revenue Management
Hospitality
Hospitality Industry
Revenue Analysis
Complaints
Firefighter
View pageWork:
Firefighter
Shelton James
View page
Shelton James North Charleston, SC
View pageWork:
InterContinental Hotels
Aug 2009 to 2000
Customer Care Case Manager
InterContinental Hotels
Jan 2009 to Jul 2009
Rate Audit Team Lead
InterContinental Hotels
Aug 2006 to Dec 2008
Sales Agent
Aug 2009 to 2000
Customer Care Case Manager
InterContinental Hotels
Jan 2009 to Jul 2009
Rate Audit Team Lead
InterContinental Hotels
Aug 2006 to Dec 2008
Sales Agent
Education:
Strayer University
2014 to 2016
BA in Hospitality & Tourism Managemant
College of Charleston
Charleston, SC
2005
Corporate & Organizational Communications
2014 to 2016
BA in Hospitality & Tourism Managemant
College of Charleston
Charleston, SC
2005
Corporate & Organizational Communications