James M Pinger

Cedar Rapids, IA

Telecommunications

United States

CompuCom/GE Capital

Oct 2011 to 2000
Desktop Support Analyst
GoDaddy.com
Hiawatha, IA
Jun 2011 to Jul 2011
Technical Support and Sales
Paetec Communications
Hiawatha, IA
Sep 2009 to Jul 2010
Service Technician - Tier 1
McLeod USA-Paetec Communications
Hiawatha, IA
Aug 2007 to Feb 2009
Technical Support Technician I
US Cellular
Marion, IA
Oct 2006 to Aug 2007
Customer Service Associate
Dynamic Broadband
Cedar Rapids, IA
Jun 2006 to Oct 2006
PC/Network Technical Support

Kirkwood Community College
Cedar Rapids, IA
Jul 2005 to May 2006
Business Administration

GoDaddy.com
Hiawatha, IA
Jun 2011 to Jul 2011
Customer Service Representative
Taking

Jul 2010 to Jun 2011
Paetec Communications
Hiawatha, IA
Sep 2009 to Jul 2010
Service Technician - Tier 1
Homeschooling

Feb 2009 to Sep 2009
McLeod USA-Paetec Communications
Hiawatha, IA
Aug 2007 to Feb 2009
Technical Support Technician I
US Cellular
Marion, IA
Oct 2006 to Aug 2007
Customer Service Associate
Dynamic Broadband
Cedar Rapids, IA
Jun 2006 to Oct 2006
PC/Network Technical Support
TEK Systems / IBM Global Services
Cedar Rapids, IA
Jun 2001 to Jun 2001
Senior PC Technician

Kirkwood Community College
Cedar Rapids, IA
Jul 2005 to May 2006
Business Administration

Software Experience Microsoft Office and Outlook 97, 2003 and 2007. Microsoft Windows 7, XP Professional, Vista, Win 2000, and Windows 98. Ghost Imaging Software (Version 8.0) Worked with Remedy and Magic ticket tracking Software. Remote Software installs using Altiris Server and software. Worked with Good Messaging to provide email on Smartphones. Remote support using Remote Desktop, Dameware and VNC.