Resumes
Resumes

James Koulback
View pagePosition:
Systems Management Analyst at Hewitt Associates
Location:
Greater Chicago Area
Industry:
Computer Software
Work:
Hewitt Associates since Jun 2009
Systems Management Analyst
BMC Software 2006 - May 2009
Principal Sales Engineer/Software Consultant
ProactiveNet 2006 - 2007
Senior Software Engineer
Compuware 1999 - 2006
Senior Sales Engineer
RR Donnelley 1987 - 1997
Client Services Manager - List Enhancement Services
Systems Management Analyst
BMC Software 2006 - May 2009
Principal Sales Engineer/Software Consultant
ProactiveNet 2006 - 2007
Senior Software Engineer
Compuware 1999 - 2006
Senior Sales Engineer
RR Donnelley 1987 - 1997
Client Services Manager - List Enhancement Services
Education:
Western Illinois University 1983 - 1987
Bachelor of Science, Computer Science
Bachelor of Science, Computer Science
Skills:
*ITIL V3 Foundation Certified
*IT Service Management (ITSM) Domains: End-User-Experience (EUE)
Business Service Management (BSM)
Application Performance Management (APM)
*Field Sales Enablement
*Sales Support Operations Staff Management
*Customer Relationship Management Systems
*IT Service Management (ITSM) Domains: End-User-Experience (EUE)
Business Service Management (BSM)
Application Performance Management (APM)
*Field Sales Enablement
*Sales Support Operations Staff Management
*Customer Relationship Management Systems