Jack H Sparling

Crestwood, KY

Automotive

Kia Motors America
Senior District Parts and Service Manager
Tafel Motors Mercedes-Benz Jan 2004 - Sep 2008
Service Director
Daewoo Motor America Inc Mar 1998 - Aug 1999
Director of Parts and Service
Mercedes-Benz Usa Feb 1989 - Feb 1998
Field Service and Development Manager

Ferris State University 1984 - 1986
Bachelors, Bachelor of Science, Management Ferris State University 1978 - 1980
Alpena High School

Vehicles
Automobile
Automotive
Parts
Customer Satisfaction
Customer Retention
Automotive Aftermarket
Team Building
Profit
Warranty
Operations Management
Sales
Dealers
Sales Operations
Retail
Sales Process
Sales Management
Automotive Repair
Dealer Management
Customer Service
Negotiation
Continuous Improvement
Pricing
Inventory Management
Purchasing
Forecasting
Management
Budgets
Powerpoint
Microsoft Office
New Business Development
Automotive Parts
Account Management
Cross Functional Team Leadership
Product Development
Problem Solving
Microsoft Excel
Process Improvement
Market Planning
Competitive Analysis
Fleet Management
P&L
Business Planning
B2B
Customer Relations
Business Management
Budgeting
Marketing Strategy
Excel
Training

Ase Master Technician With Ls1

Kia Motors, America

Jun 2010 to 2000
District Parts & Service Manager
Sparling Enterprises, Inc
Crestwood, KY
May 2005 to Jun 2010
Owner/Operator
Tafel Motor Co
Louisville, KY
May 2004 to Sep 2008
Director of Service
Mercedes-Benz of Littleton
Littleton, CO
Jun 2003 to Feb 2004
Parts and Service Director
Mercedes-Benz of Ann Arbor
Ann Arbor, MI
Jan 2002 to Jun 2003
Director of Service
FleetwoodRV
Riverside, CA
Jan 2000 to Dec 2001
Zone Service Manager
Daewoo Motor America, Inc
Compton, CA
Apr 1998 to Dec 1999
Fixed Operations Manager
Mercedes-Benz of North America
Montvale, NJ
Feb 1989 to Feb 1998
Service and Parts Operations Manager

Ferris State University
Big Rapids, MI
1983 to 1986
Bachelor of Science in Automotive and Heavy Equipment Management
United States Air Force Technical Schools
Las Vegas, NV
1983
Certificate in Air Force Technical Schools - Avionics, F-16
Ferris State University
Big Rapids, MI
1980
Associates in Applied Science in Automotive Service
Ferris State University
Big Rapids, MI
1980
Certificate in Automotive Machine

Automotive Parts and Service Management, Customer Service, Team Building, Inventory Management, Process Development, Policy Development, Employee Management, Budgeting, Forecasting, Comparative Analysis, Operations Management, Team Building, Negotiations, Microsoft Office.