Resumes
Resumes
Irvin Mcqueen Alexandria, VA
View pageWork:
Graphnet via The World Bank Group
Oct 2012 to 2000
Help Desk Analyst
Shilpasys
Fairfax, VA
Dec 2011 to Oct 2012
IT Contractor
College Call Center, Northern Virginia Community College
Annandale, VA
Sep 2010 to Dec 2011
Education Support Specialist 2
Global IT Help Desk, Northern Virginia Community College
Annandale, VA
Feb 2006 to Sep 2010
IT Support Service Specialist
Oct 2012 to 2000
Help Desk Analyst
Shilpasys
Fairfax, VA
Dec 2011 to Oct 2012
IT Contractor
College Call Center, Northern Virginia Community College
Annandale, VA
Sep 2010 to Dec 2011
Education Support Specialist 2
Global IT Help Desk, Northern Virginia Community College
Annandale, VA
Feb 2006 to Sep 2010
IT Support Service Specialist
Education:
Marymount University
Arlington, VA
2013 to 2015
Bachelors of Science in Information Technology
Northern Virginia Community College
Annandale, VA
2012
Associates of Science in Information Technology & General Studies
Virginia Board of Education Career Technical Education
Jun 2005
Certificate of Achievement in Database Design Management
West Springfield High School
Springfield, VA
Jan 2002 to Jan 2005
High School Diploma
Rockville High School
2001 to 2002
Arlington, VA
2013 to 2015
Bachelors of Science in Information Technology
Northern Virginia Community College
Annandale, VA
2012
Associates of Science in Information Technology & General Studies
Virginia Board of Education Career Technical Education
Jun 2005
Certificate of Achievement in Database Design Management
West Springfield High School
Springfield, VA
Jan 2002 to Jan 2005
High School Diploma
Rockville High School
2001 to 2002
Skills:
Windows 9x and Microsoft Office, People-soft (VCCS SIS8/8.9), Strong Customer Service Focus, Telephone, email & chat support, PMS: Issuetrak, Magic (Remedy), Smartertrack