Ian G Mowbray

Silver Spring, MD

Government Relations

U.s. Chamber of Commerce
Salesforce Administrator
Network For Good Jul 2018 - Apr 2019
Data Consultant and Salesforce Administrator
Network For Good Jun 2016 - Jul 2018
Customer Success Manager
Optoro Nov 2015 - Jun 2016
Customer Care Associate
Relay Foods Aug 2014 - Nov 2015
Dc Area, Senior Customer Happiness Associate

American University 2014 - 2016
Masters, Master of Arts, Entrepreneurship Mary Baldwin University 2010 - 2013
Bachelors, Bachelor of Arts, Anthropology, Sociology Piedmont Virginia Community College 2008 - 2010
Associates, General Studies

Customer Service
Troubleshooting
Social Media
Training
Microsoft Office
Social Media Marketing
Management
Leadership
Data Analysis
Customer Satisfaction
Sales
Research
Technical Support
Microsoft Excel
Internal Communications
Powerpoint
Internet Explorer
Customer Analysis
Time Management
Public Speaking
Databases
Spanish
Windows
Mac
Statistical Reporting
Collaborative Problem Solving
Corporate Social Media
Employee Training
Cultural Awareness
Database Administration
Reporting Systems
Remote Desktop
Remote Troubleshooting
Outlook
Applied Anthropology
Social Anthropology
Statistical Data Analysis
Cultural Anthropology
Cultural Analysis
Cultural Diversity
Job Coaching
Facilitation
Microsoft Powerpoint
Brainstorm Facilitation
Html
Salesforce.com
Css
Cms
Salesforce.com Administration
Customer Relationship Management

Civil Rights and Social Action
Politics
Education
Environment
Human Rights
Health

English

Salesforce Certified Administrator (Su18)

ARGANICA FARM CLUB
Charlottesville, VA
Sep 2011 to Jun 2012
Customer Service Representative
FLEXTRONICS/VERIZON WIRELESS
Charlottesville, VA
Jun 2010 to Jun 2011
Customer Service Technician
DOODYCALLS
Charlottesville, VA
Feb 2009 to May 2010
Customer Care Center Associate
CELLULAR EXPRESS INC
Charlottesville, VA
Oct 2008 to Feb 2009
Wireless Sales Consultant
Foods of All Nations
Charlottesville, VA
Jul 2007 to Oct 2008
Third Key/Cashier

MARY BALDWIN COLLEGE
Staunton, VA
2010 to 2012
BA in Anthropology/Sociology
PIEDMONT VIRGINIA COMMUNITY COLLEGE
Charlottesville, VA
2008 to 2010
Associates of Science in General Studies
FLUVANNA COUNTY HIGH SCHOOL
Palmyra, VA
2002 to 2005
Diploma in Honors, General

Reporting, Database Management and Creation, Dealing with multiple departments, Handling proprietary information, Handling of funds both electronically and in-person, and the ability to learn quickly on the job especially when working with computers. Main IT experience with software interface not hardware.