Hortense Santiago Santiago

San Antonio, TX

Insurance

Aetna 2006 - 2012
Network Coordinator
Texas Medicaid & Healthcare Partnership Jun 2001 - Mar 2006
Health Educator and Coordinator
Catholic Charities Usa 2000 - 2001
Outreach Coordinator
Texas Diabetes Institute 1998 - 2000
Community Health Worker

Texas Woman's University 2008 - 2009
Bachelors, Bachelor of Science Texas Woman's University 1993 - 1997
Bachelors, Bachelor of Science, Health Education

Provider Relations
Medina
Charities
Sound
Market
Ease
Insurance
Overseeing
Medicare
Community
Cost
Mentoring
Driving
San
Work Ethic
Diet
Complaints
Assessment
Organizational Structure
Disease
Texas
Management
Science
Calls
Work Processes
Expos
Health Education
Crm
Medicaid
Hiring
Spanish
Auditing
Powerpoint
Salesforce.com
Amisys
Daily Operations
Cpr Certified
Networking
Brand Awareness
Physicians
Network Development
Customer Satisfaction
System
Entry
Business Services
English
Healthcare
Network Integration
Bilingual
Innovative Solutions
Reports
Disease Control
County
Supervision
Branding
Strategies
Microsoft Office
Terminations
Fast Paced Environment
Medicine
Training
Community Outreach
Policy
Persistent
Contract Negotiation
Learner
Computer Literate
Diabetes
Forums
Scheduling
Emerging Technologies
Results Driven
Shares
Commercial Real Estate
Provider Network Development
Analysis
Partnerships
Raps
Catholicism
Cdc
Educational Outreach
Star
Health Policy
Applications
Hipaa
Business Expansion
Highly Motivated Self Starter
Communication
Negotiation
Advertising
Community Health
Health Fairs
Telecommute
Pharmacy Benefit Management
Contractual Agreements
Market Share
Qnxt
Presentations
Country
Counties
Internal Audit
Manage Multiple
Mailers
Targeted Advertising
Rapport
Microsoft Exchange
Prevention
Guidelines
Fitness
Materials
Performance Reviews
Claim
Territory Management
Provider Education
Special Projects
Interviews
Program Development
Versatile
Budgets
Task Management
Social Services
Hedis
Delivery
Chip
Recruiting
Coordinated
Databases

Superior Health Plan/Centene

Dec 2014 to 2000
Contractor Negotiator
WellCare Health Plans
San Antonio, TX
Jun 2012 to Oct 2014
Provider Relations Manager
Aetna Insurance Company
San Antonio, TX
Mar 2006 to Jan 2012
Network Coordinator
Texas Medicaid and Healthcare Partnership
San Antonio, TX
Jun 2001 to Mar 2006
Health Educator/Coordinator
Catholic Charities
San Antonio, TX
Jul 2000 to Jun 2001
Outreach Coordinator
Texas Diabetes Institute
San Antonio, TX
Jun 1998 to Jul 2000
Prevention Coordinator

Texas Woman's University
Sep 1993 to Dec 1997
Bachelors of Science in Community Health Education

Self-Starter, Proficient in MS Office, Emptoris, Xcelys, Sales Force/QNXT/Emptoris/Amysis/Por... systems, 8 yrs management, 15 yrs managed care experience