Resumes
Resumes
Director Of Learning And Development
View pageLocation:
Phoenix, AZ
Industry:
Financial Services
Work:
Freedom Financial Network
Director of Learning and Development
Fiserv Oct 2013 - Oct 2016
Training and Development Manager
Fiserv Nov 2010 - Oct 2013
Manager, Customer Solutions
Us Airways May 2008 - Apr 2010
Senior Manager Customer Service Training and Airport Services Leadership Academy
Us Airways Jun 2006 - May 2008
Director, Customer Relations
Director of Learning and Development
Fiserv Oct 2013 - Oct 2016
Training and Development Manager
Fiserv Nov 2010 - Oct 2013
Manager, Customer Solutions
Us Airways May 2008 - Apr 2010
Senior Manager Customer Service Training and Airport Services Leadership Academy
Us Airways Jun 2006 - May 2008
Director, Customer Relations
Education:
Grand Canyon University 2018 - 2020
Bachelors, Bachelor of Science, Management, Organizational Leadership
Bachelors, Bachelor of Science, Management, Organizational Leadership
Skills:
Leadership
Process Improvement
Program Management
Management
Team Building
Training
Change Management
Customer Service
Leadership Development
Cross Functional Team Leadership
Business Process Improvement
Team Leadership
Operations Management
Coaching
Call Centers
Budgets
Customer Satisfaction
Employee Relations
Strategic Planning
Performance Management
Contract Negotiation
Recruiting
Organizational Development
Vendor Management
Project Planning
Analysis
Contact Centers
Negotiation
Policy
Process Improvement
Program Management
Management
Team Building
Training
Change Management
Customer Service
Leadership Development
Cross Functional Team Leadership
Business Process Improvement
Team Leadership
Operations Management
Coaching
Call Centers
Budgets
Customer Satisfaction
Employee Relations
Strategic Planning
Performance Management
Contract Negotiation
Recruiting
Organizational Development
Vendor Management
Project Planning
Analysis
Contact Centers
Negotiation
Policy