Heidi L Simon

Buffalo, NY

Consumer Services

Global Staffing Services - Amherst, NY since Feb 2013
Appointment Setter for Digital Marketing
Kalieda Health - Millard Fillmore Gates and Millard Fillmore Suburban Mar 2011 - Jun 2011
Secretary
X Cell Labs Jan 2011 - Mar 2011
Specimen Processor
Halloway Residence - Amherst, NY Aug 2010 - Oct 2010
Senior Care Provider for 91 year old with beginning stages of Dementia
Naryan Residence - Amherst, NY Mar 2010 - May 2010
Child Care Provider for two pre teen brothers with Autism Disorder

The National Statler Center for Hospitality 2010 - 2010
Certificate, Hospitality and Contact Center Bryant and Stratton College 2000 - 2001
Associates, Medical Assisting University of Buffalo EOC 1998 - 1999
Certificate, Medical Office Assisting

Medical Termin
Clinical Support
Medical Office
Heavy Phone
Idx
Surginet
Firstnet
Senior Care
Microsoft Office 2003
Outlook
Lotus Notes
Internet
Lead Generation
Market Research
Appointment Scheduling
Medical Records
Gastroenterology
Internal Medicine
Medical Assisting
Typing
Data Entry
Written Correspondence
Copy Services
Fax
Babysitting
Administrative Office Support
Call Center
Multi Tasked
Teamwork
Referrals
Web Based Media

Working Out
Com Group
Willow's Meeup
Buffalo 30'S Woman's Meetup
Buffalo Woman's Meetup
Swimming

English

Lockport City School District

Nov 2013 to 2000
Sub Clerical
Lockport City School District
Amherst, NY
Mar 2014 to May 2014
Appointment Setter
Kalieda Health
Buffalo, NY
Mar 2011 to Jun 2011
Emergency Room Secretary
Xcell Labs
Amherst, NY
Jan 2011 to Mar 2011
Specimen Processor
Dental Shop
Amherst, NY
Sep 2007 to Nov 2007
Dental Claims Examiner
Auction Direct USA
Victor, NY
Jul 2005 to Feb 2006
Business Development Contact
Express Personnel
Rochester, NY
Jan 2003 to May 2004
Catalog Sales, Market Research
Customer Service Representative AdeccoRochester, NY
May 2002 to Sep 2002
Medstaff, Inc
Webster, NY
Feb 2001 to Aug 2001
Float Medical Secretary
Genesee Hospital GI Unit
Rochester, NY
Oct 1999 to Jan 2001
Medical Office Assistant
Float Medical SecretaryRochester, NY
Jun 1999 to Oct 1999

National Statler Institute
Buffalo, NY
Dec 2014 to 2000
Certificate in Hospitality and Customer Service
Bryant and Stratton College
Rochester, NY
Associates in Medical Assisting
University of Buffalo EOC
Buffalo, NY
Certificate in Medical Office Assisting

Medical Terminology, Answered 90-100 calls daily, took messages, transferred calls, praised by many employers for my polite and professional phone mannerism, aggressively made 150-180 outbound warm and cold calls daily, catalog sales, telesales, market research, B2B pre-sell lead generation, appointment setting, MS Word, Excel, MS Outlook, First Net, Cerner, IDX, Copia, Encore, Windows Based Systems, Type 45 WPM, Data Entry 8, 500 KPH, Medical Records, Mail Room duties, roomed 30-40 patients daily, took vitals, patient registration and discharge, sent out bulk mailings, filed highly confidential information, verified patient insurance, entered patient's demographics into computer database.

Millard Fillmore Gates Hospital Emergency Room

Mar 2011 to 2000
Medical Secretary
X-Cell Laboratories

2011 to 2000
Specimen Processor
The Holloway's
Amherst, NY
2010 to 2010
The Narayan's
Amherst, NY
2010 to 2010
Fidelis Health Care
Amherst, NY
2009 to 2009
Member Services Representative
The Dental Shop
Amherst, NY
2007 to 2007
Dental Claims Examiner
Auction Direct USA
Victor, NY
2005 to 2006
Business Development Representative
Express Personnel
Rochester, NY
2002 to 2004
Catalog Sales Representative /Pre-Sell Lead Generation Representative
Medstaff, Inc
Rochester, NY
Mar 2001 to Jun 2001
Float Medical Secretary
Genesee Hospital Gastrointestinal Unit
Rochester, NY
1999 to 2001
Medical Office Assistant
Lifetime Health Internal Medicine
Rochester, NY
Sep 2000 to Dec 2000
Medical Assistant and Medical Secretary Internship
Genesee Hospital Gastrointestinal Unit
Rochester, NY
Jun 1999 to Oct 1999
Via Health Interim Placement

National Statler Center for Careers in Hospitality Service
Buffalo, NY
2010
Certificate of Completion
Bryant and Stratton
Rochester, NY
2001
Associates in Medical Assisting
University of Buffalo Educational Opportunity Center
Buffalo, NY
1999
Medical Office Assistant Certification of Completion
Johnson and Wales University
conjunction