Heather M Yaeger

500 Davis Rd, Barrington, NJ 08007

Information Technology And Services

TD Bank Group - Mt. Laurel, NJ Dec 2011 - May 2013
AVP Tech Engineer I
South Jersey Techies LLC Jul 2010 - Dec 2011
Systems Administrator / Technician
Parker McCay P.A. Mar 2005 - Jul 2010
Network Administrator/Help Desk Supervisor
The Maksin Group May 1999 - Jan 2005
Help Desk & Underwriting Assistant

ONLC 2010 - 2010
Certification, Windows Server 2008 Plymouth Whitemarsh High School 1993 - 1997
Camden County College

Troubleshooting
Servers
Network Administration
Software Documentation
Active Directory
Networking
Microsoft Exchange
Computer Hardware
Hardware
Microsoft Certified Professional
Software Installation
System Administration
Windows 7
Windows Xp
Operating Systems
Blackberry
Sharepoint
Computer Repair
Documentation
Testing
Windows
Windows Server
Technical Writing
Customer Service
Citrix
Disaster Recovery
Research
Laptops
Administration
Routers
Spyware
Antivirus
Printers
Computer Maintenance
Requirements Analysis
Peripherals
Virtualization
Dhcp
Vpn
Customer Relations
Problem Solving
Telecommunications
Blackberry Enterprise Server
Dns
Data Analysis
Data Recovery
Hyper V
Blade Technology
Web Design
Iis

Animal Welfare
Environment

Mcps: Microsoft Certified Professional
Citrix Xenapp and Xendesktop Help Desk Support
Itil Foundation Certificate In It Service Management
Microsoft

TD BANK
Mount Laurel, NJ
Dec 2011 to May 2013
AVP TECH ENGINEER I
SOUTH JERSEY TECHIES, LLC
Marlton, NJ
Jul 2009 to Dec 2011
SYSTEMS ADMINISTRATOR/TECHNICIAN
PARKER McCAY, PA
Marlton, NJ
Mar 2005 to Jul 2009
NETWORK ADMINISTRATOR/HELP DESK SUPERVISOR/ TECHNICAL TRAINER

ONLC
Marlton, NJ
2008 to 2008
Windows Server 2008
Camden County College
Cherry Hill, NJ
2003 to 2004
Network Administration, Security +, A+, Cisco
Plymouth Whitemarsh High school
Whitemarsh, PA
1993 to 1997
General Education in General