Heather A Culling

144 Frayne Dr, New Carlisle, OH 45344

Information Technology And Services

R.l.o
Administrative Specialist
Emerge It Solutions, Llc Aug 2016 - Jul 2017
Noc Coordinator
Emerge It Solutions, Llc Aug 2016 - Jul 2017
New Business Developer
Emerge It Solutions, Llc Sep 2014 - Aug 2016
System Engineer
Smedleys Chevrolet Feb 2014 - Apr 2014
Service Consultant

University of Phoenix 2019 - 2020
Bachelors, Bachelor of Business Administration University of Phoenix 2012 - 2013
Associates Itt Technical Institute 2008 - 2010
Associates 2006 - Tecumseh High School 2002 - 2006

Typing and Basic Computer Skills
Software and Hardware Installation
Network Installs and Maintenance
Knowledge of Windows Based Products
Adjusts To Different Environments and Personalities
Windows
Technical Support
Call Centers
Hardware
Customer Satisfaction
Operating Systems
Software Installation
Customer Retention
Customer Service
Troubleshooting
Sales
Computer Hardware
Windows 7
Training
Windows Xp
Sales Management
Sales Process
Team Building
Account Management
New Business Development
Networking

Dayton, Ohio Area

Information Technology and Services

Smedleys Chevrolet
Vandalia, OH
Feb 2014 to Apr 2014
Service Consultant
Green Tokai Co.
Brookville, OH
Nov 2012 to Nov 2013
HR Clerk
Dealer Specialties
Houston, TX
Dec 2011 to Oct 2012
Account Representative
Dealer Specialties
Monroe, OH
Aug 2011 to Dec 2011
New Client Implementation Specialtist
Dealer Specialties
Monroe, OH
Jun 2010 to Aug 2011
Technical Support
Kohl's Department Store

Nov 2007 to Jun 2010
Customer service on the sales floor

University of Phoenix
Phoenix, AZ
2012 to 2013
Associates Degree in Administration
ITT Technical Institute
2008 to 2010
Associate's in Computer Networking Systems
Tecumseh High School
2002 to 2004
General Education

Typing and basic computer skills, Software and Hardware Installs, Knowledge in Windows based Products, Adjusts to different environments and personalities