Harriett M Southerland

408 Dupree St, Durham, NC 27707

Insurance

Blue Cross Blue Shield North Carolina since Sep 2008
Quality Engineering Test Manager
BCBSNC Feb 2004 - Sep 2008
Senior Software Testing Engineer/Testing Analyst
CIGNA Healthcare Sep 2002 - Feb 2004
QA Tester
BCBSNC Jan 1995 - Mar 2000
Sr. Software Test Engineer/Business analyst, Blue Cross Blue Shield North Carolina, Durham, N.C.

Quality Assurance Institute 2000 - 2013
CSTE, Testing Certification Durham Technical Community College 1997 - 2005
Computer Science, Computer Programming Durham Business College 1972 - 1974
Associate, Legal

Quality Management
Agile Testing
Requirements Analysis
Sharepoint
Sdlc
Waterfall
Test Planning
Agile
Insurance
Agile Project Management
Qtp
Agile Methodologies
Integration Testing
Mentoring
Defect Tracking
Team Leadership
Quality Center
Regression Testing
Scrum
Software Configuration Management
Quality Assurance
Sas
Mainframe
Scrum Master Certification
User Acceptance Testing
Rtc
Test Cases
Testing
Cobol
Business Process
Change Management
Business Requirements
Ms Project
Agile Modeling
Business Process Improvement
Software Quality Assurance
Sql
System Testing
Manual Testing
Health Insurance
Unix
Certified Scrum Master Csm
Db2
Software Project Management
Test Management
User Stories
Integration
Test Director
Access
Databases

Performance Awards/Recognitions/IT Professional Organization
Blue Cross Blue Shield/ TISQA
As recognition for extraordinary work performance, received Champion of Excellence, Spot Award and Blue All-Star awards on several occasions. Served as an active Board member of Triangle Information System Quality Association (TISQA), Research Triangle Park, N.C., 2000-2005. My job duties were Education Czar, exam proctor for the CSTE (Certified Software Test Engineer) and CSQA (Certified Software Quality Analyst).

License 000220572
License 4569

Durham, NC

Information Technology And Services

Raleigh, NC