Guy J Depalma

2780 Skypark Dr, Torrance, CA 90505

Information Technology And Services

Stamps.com Endicia
Customer Care Specialist and Software Support
Liveoffice Apr 1, 2011 - May 2016
Technical Support Representative
Deadlines on Demand Jul 2004 - Nov 2009
Senior Customer Service Advocate

Syracuse University 2009
Master of Science, Masters, Telecommunications, Management West Los Angeles College 2009
Johnson College
Associates Onondaga Community College
Associates, Associate of Arts Syracuse University
West Los Angeles College
Associates, Applied Science, Management, Computer and Information Systems Onondaga Community College
Associates, Applied Science, Criminal Justice State University of New York College at Oswego
Bachelors, Bachelor of Arts

Cloud Computing
Saas
Security
Email Archiving
Technical Support
Disaster Recovery
Software Documentation
Troubleshooting
Salesforce.com
Data Center
System Administration
Tcp/Ip
Storage
Computer Hardware
Windows
Network Administration
Ms Office
Open Office
Norton
Nod32
Ms Project
Saleslogix
Goldmine
Salesforce
Crystal Reports
Fogbugz
Google Analytics
Webex
Webtrends
Cisco 2500 Routers
2600 Series Router
As/400
Ms Server 2013
Exchange
Dns
Outlook
Outlook Express
Thunderbird
Ms Windows 7/8
Ubuntu
Macintosh
Ospf
Rip
Ftp
Tftp
Eigrp
Ms Windows 10
Microsoft Exchange
Customer Relationship Management