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Grygoriy S Budilovsky

from Concord, CA
Age ~67

Grygoriy Budilovsky Phones & Addresses

  • 950 Notre Dame Ave, Concord, CA 94518 (925) 287-8136
  • 45 Mozden Ln, Pleasant Hill, CA 94523
  • Walnut Creek, CA
  • 404 Boardwalk Ave #18, San Bruno, CA 94066 (650) 873-1448
  • San Francisco, CA

Work

Company: Genesys Feb 1998 Position: Principal software engineer

Education

Degree: Masters School / High School: National Metallurgical Academy of Ukraine 1974 to 1979

Skills

Cti • Solution Architecture • Genesys • Saas • Ivr • Sip • Enterprise Software • Agile Methodologies • Software Development • Acd • Call Centers • Software Engineering • Software Design

Industries

Computer Software

Resumes

Resumes

Grygoriy Budilovsky Photo 1

Principal Software Engineer

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Location:
San Francisco, CA
Industry:
Computer Software
Work:
Genesys
Principal Software Engineer
Education:
National Metallurgical Academy of Ukraine 1974 - 1979
Masters
Skills:
Cti
Solution Architecture
Genesys
Saas
Ivr
Sip
Enterprise Software
Agile Methodologies
Software Development
Acd
Call Centers
Software Engineering
Software Design

Publications

Us Patents

System And Method For Transferee Controlled Protocol Transfers

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US Patent:
20150365532, Dec 17, 2015
Filed:
Jun 13, 2014
Appl. No.:
14/304585
Inventors:
- Daly City CA, US
Grygoriy Budilovsky - Concord CA, US
Vyacheslav Zhakov - Burlingame CA, US
International Classification:
H04M 3/54
H04M 3/51
H04M 7/00
H04L 29/06
Abstract:
A system and method provide an indication by a calling device of a transfer preference for an interaction with a called device. The called device is enabled or restricted to transfer the interaction based on the transfer preference. The transfer preference is provided by a session initiation protocol or various other call topologies.

Distributed Agent Reservation In Sip Cluster

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US Patent:
20140156330, Jun 5, 2014
Filed:
Mar 15, 2013
Appl. No.:
13/844190
Inventors:
- Daly City CA, US
Vyacheslav Sayko - Walnut Creek CA, US
Alexander Tikin - Pleasant Hill CA, US
Grygoriy Budilovsky - Pleasant Hill CA, US
Assignee:
Genesys Telecommunications Laboratories, Inc. - Daly City CA
International Classification:
G06Q 10/06
US Classification:
705 715, 705 713
Abstract:
A method for reserving agents for handling calls in a distributed contact center environment. A first module identifies, through interactions with other modules, an agent suitable for handling the call. A second module executes a hash function to identify a third module responsible for the agent, makes a request to the third module, to reserve the agent, and routes the call to the third module if the request is granted.
Grygoriy S Budilovsky from Concord, CA, age ~67 Get Report