Glenn Howard Sorensen

211 Mount Airy Rd, Basking Ridge, NJ 07920

Telecommunications

Ghx
Problem Manager
U.s. Bank Aug 2017 - Jul 2018
Business Operations Analyst
Best Buy Aug 2016 - Aug 2017
Incident Manager
Alpha Brewing Company, Llc Aug 2016 - Aug 2017
Managing Officer
Ibm 2009 - 2011
Middleware Specialist

Iowa State University 2016 - 2018
Masters, Master of Engineering, Engineering, Computer and Information Systems Drake University 2009
Bachelors, Bachelor of Science, Business Administration Drake University 2005 - 2009
Bachelors, Bachelor of Science In Business Administration, Management, Information Systems

Troubleshooting
Technical Support
Data Center
Computer Hardware
Unix
Management
Consulting
Operating Systems
Software Documentation
Project Management
Customer Service
Databases
Windows
Microsoft Office
Customer Relationship Management
Unified Communications
Avaya Ip Telephony
Avaya Communication Manager
Systems Engineering
Mac Os
Laptops
Websphere
Websphere Mq
Middleware
Avaya Aura
Wearables
Video Conferencing
Long Term Customer Relationships
People Skills
Solution Implementation
Relationship Management
Management of Small Teams
Integration
Solution Selling
Solution Architecture
Strategic Planning
Information Technology
Pre Sales
Telecommunications
Leadership

Technology
Live Sound Production
Music
Management Training

English

Comptia Security+ Ce
Apds - Unified Communication
Comptia