Glenda Ann Ogden

Wilmington, NC

Automotive

Maritz
Loyalty Specialist - My Chevrolet Rewards Loyalty Program
Kurtis Chevrolet Lookout Ford Kia & Mazda of New Bern Chevrolet Lincoln Volvo New Bern Jun 2015 - Sep 2017
Business Development Director
Maritz Oct 2004 - Dec 2012
Sfe Facilitator
Focusmaxllc Oct 2004 - Dec 2012
Founder - Senior Project Consultant
Ibest.net 1996 - 2011
Executive Director

Customer Satisfaction
Leadership
Process Improvement
Customer Retention
Organizational Development
Leadership Development
Team Building
Coaching
Employee Engagement
Executive Coaching
Strategic Planning
Performance Improvement
Performance Management
Training
Strategy
Customer Experience
Management
Management Consulting
Culture Change
Organizational Effectiveness
Workshop Facilitation
Change Management
Team Leadership
Marketing Strategy
Public Speaking
Training Delivery
Employee Training
Crm
Instructional Design
Employee Relations
Cross Functional Team Leadership
Retail
Account Management
Personal Development
Program Management
Business Development
Brand Loyalty
Operations Management
Business Planning
Recruiting
New Business Development
Team Management
Market Research
Business Strategy
Organizational Design
Human Resources
Talent Management
Consulting
Business Process Improvement
Needs Analysis

Civil Rights and Social Action
Politics
Education
Science and Technology
Disaster and Humanitarian Relief
Animal Welfare
Arts and Culture

Executive Director at FocusMax, LLC

Wilmington, North Carolina Area

Automotive

FocusMax, LLC - Eastern NC since Nov 2012
Executive Director
Maritz Research Oct 2004 - Dec 2012
SFE Facilitator
IBest.net 1996 - 2011
Executive Director
Creative Designs Showplace Manor 1999 - 2001
Marketing Director
Northern Kentucky Head and Neck Specialists 1982 - 1994
Certified Allergy Technician/Development Manager

Leadership Development
Organizational Development
Employee Engagement
Performance Improvement
Customer Satisfaction
Coaching
Executive Coaching
Team Building
Strategic Planning
Process Improvement
Performance Management
Change Management
Brand Loyalty
Customer Retention
Management Consulting
Training
Culture Change
Customer Experience
Organizational Effectiveness
Instructional Design
Team Leadership
Training Delivery
Leadership
Workshop Facilitation
Employee Relations
Operations Management
Public Speaking
Cross-functional Team Leadership
Employee Training
Retail
CRM
Strategy
Business Planning
Market Research
Account Management
Personal Development
Program Management
Management
Business Strategy
Recruiting
Business Development
New Business Development
Organizational Design
Human Resources
Talent Management
Team Management
Consulting
Business Process Improvement
Marketing Strategy
Needs Analysis