Gianni Vazzana

Laurel, MD

Information Technology And Services

Us Department of Homeland Security Nov 2017 - May 2018
Lead Senior Systems Administrator
U.s. Department of State Nov 2017 - May 2018
Cloud Architect and Engineer
Us Department of Homeland Security Apr 2017 - Nov 2017
System Administrator Level Ii
Us Department of Homeland Security Jan 2016 - Apr 2017
Regional Lead - End User Support Services - Caci
Us Department of Homeland Security Jun 2015 - Jan 2016
Team Lead - Senior End User Support Specialist - Caci

Montgomery County Community College 2005 - 2009
Associates, Business Administration, Management, Business Administration and Management Lincoln Tech 2006 - 2008
Lincoln Technical Institute - Hamden 2006 - 2008
Lincoln Technical Institute 2006 - 2008
Colonel Zadok Magruder High School 1999 - 2003

Troubleshooting
Remote Troubleshooting
Management
Oral and Written Communication Skills
Technical Writing
Technical Support
Help Desk Support
Bmc Remedy
Windows Xp
Citrix
Hardware
Blackberry
Windows
Training
Symantec Endpoint Protection
Microsoft Office
Wireless
Process Improvement
Customer Experience
System Administration
Team Building
Quality Assurance
Information Technology
Security
Information Assurance
Software Documentation
Mcafee
Active Directory
Microsoft Exchange
Windows 7
Windows 8
Windows 8.1
Windows 7 Migration
Team Leadership
Employee Training
Documentation
Bmc Remedy Administration
Active Directory Administration
Vpn
Software Installation
Customer Service
Laptops
Windows Server
Information Security
Network Administration
Cisco Certified Entry Networking Technician

Itil V3 Foundations
Security +
Mta - Windows Server 2008R2 Server Administrations Fundamentals
Exin
Comptia
Microsoft

TekSystems - Department of Homeland Security (DHS)

Oct 2013 to 2000
Backup Site Lead / Lead Technician / LAN-Desktop Support Specialist
Powertek Corporation - National Institute of Standards and Technology (NIST)
Gaithersburg, MD
Sep 2013 to Oct 2013
Desktop Support Technician Level II
Powertek Corporation - Pentagon (DOD)
Virginia
Jun 2013 to Sep 2013
Lead Lifecycle Refresh Printer Technician
Powertek Corporation - Export Import Bank of the United States (EXIM Bank)
Washington, DC
Feb 2012 to Jun 2013
Service Desk Manager (Team lead) / Technical Writer
Powertek Corporation - Office of the Comptroller of the Currency (OCC)
Washington, DC
Jun 2010 to Feb 2012
RTS Agent III / Lead Technician / Backup Team lead

Montgomery Community College
Rockville, MD
2009
Associates in Business
Lincoln Technical Institute
Columbia, MD
2008
Certificate in Automotive Program
Magruder High School
Derwood, MD
2003
Diploma

System Admiinistration, Desktop Support, Active Directory, SCCM, Windows Server, Windows XP/7/8/Server, Organization, Troubleshooting, Management, Technical Writing, Customer Service, Leadership