Resumes
Resumes

It Service Management Director
View pagePosition:
Director of Service Assurance at Saint Mary's College of California, IT Service Manager (Consultant) at Internet@Work
Location:
San Francisco Bay Area
Industry:
Information Technology and Services
Work:
Saint Mary's College of California - Moraga, California since Aug 2012
Director of Service Assurance
Internet@Work - Kanab, Utah, and Moraga, California since Jan 1985
IT Service Manager (Consultant)
Saint Mary's College of California Dec 2005 - Aug 2012
Director, Client Services Division
Saint Mary's College of California - Moraga, California Jun 2004 - Dec 2005
Web Producer
Tut Systems, Inc. Oct 2000 - Oct 2003
Corporate Webmaster
Director of Service Assurance
Internet@Work - Kanab, Utah, and Moraga, California since Jan 1985
IT Service Manager (Consultant)
Saint Mary's College of California Dec 2005 - Aug 2012
Director, Client Services Division
Saint Mary's College of California - Moraga, California Jun 2004 - Dec 2005
Web Producer
Tut Systems, Inc. Oct 2000 - Oct 2003
Corporate Webmaster
Education:
Web Academy 1995 - 1995
Web Developer, Web Development Database Consultants Europe 1988 - 1988
Certificate, Management of Information Centers IIR 1992 - 1992
Certificate, organization and Management of End-User Support California State University-Hayward 1994 - 1994
Certificate, Teleconferencing and Business Television Pandata / Cap Gemini 1989 - 1989
Certificate, Office Automation BSO 1987 - 1987
Certificate, Designing and Implementing Computer Networks and Protocols Universiteit van Amsterdam 1969 - 1979
Advanced Degrees, Political Science, Economics Cartesius Lyceum 1963 - 1968
HBS, A
Web Developer, Web Development Database Consultants Europe 1988 - 1988
Certificate, Management of Information Centers IIR 1992 - 1992
Certificate, organization and Management of End-User Support California State University-Hayward 1994 - 1994
Certificate, Teleconferencing and Business Television Pandata / Cap Gemini 1989 - 1989
Certificate, Office Automation BSO 1987 - 1987
Certificate, Designing and Implementing Computer Networks and Protocols Universiteit van Amsterdam 1969 - 1979
Advanced Degrees, Political Science, Economics Cartesius Lyceum 1963 - 1968
HBS, A
Skills:
Information Technology Service Management Consultancy and Coaching
Information Technology Infrastructure Library Consultant and Coach
Change Management
Management
Technology Management
Project Management
Leadership
Consultants
Team Leadership
Analysis
ITIL
Project Planning
Customer Service
IT Management
Integration
Technical Support
Information Technology
Information Technology Infrastructure Library Consultant and Coach
Change Management
Management
Technology Management
Project Management
Leadership
Consultants
Team Leadership
Analysis
ITIL
Project Planning
Customer Service
IT Management
Integration
Technical Support
Information Technology
Interests:
Disaster Response: Animal Rescue and Sheltering, American Red Cross Disaster Services, Community Emergency Response Team, HAM operator
Honor & Awards:
The President's Volunteer Service Award (USA, 2009)
The President's Volunteer Service Award (USA, 2008)
Awards for web site design
Languages:
Dutch
German
French
German
French

Frans Hoffman
View pageLocation:
140 Miramonte Dr, Moraga, CA 94556
Work:
Internet@Work
It Service Manager
Saint Mary's College of California
Director, Client Services Division
Saint Mary's College of California
Web Producer
Tut Systems
Corporate Webmaster
Nolo.com
Executive Web Producer
It Service Manager
Saint Mary's College of California
Director, Client Services Division
Saint Mary's College of California
Web Producer
Tut Systems
Corporate Webmaster
Nolo.com
Executive Web Producer
Education:
Web Academy
California State University, Hayward
University of Amsterdam
California State University, Hayward
University of Amsterdam
Skills:
Leadership
Management
Project Management
Information Technology
Technology Management
Change Management
Team Leadership
Customer Service
Technical Support
Integration
Itil
It Management
Project Planning
Consultants
Analysis
Management
Project Management
Information Technology
Technology Management
Change Management
Team Leadership
Customer Service
Technical Support
Integration
Itil
It Management
Project Planning
Consultants
Analysis
Interests:
American Red Cross Disaster Services
Community Emergency Response Team
Ham Operator
Animal Rescue and Sheltering
Disaster Response
Community Emergency Response Team
Ham Operator
Animal Rescue and Sheltering
Disaster Response