Filipa A Couto

East Orange, NJ

Banking

Santander Bank, N.a.
Licensed Banker Program Director and Vice President
Santander Bank, N.a. Oct 1, 2015 - Nov 2017
Retail District Executive and Vice President
Santander Bank, N.a. Jun 2014 - Oct 2015
Customer Experience Executive and Vice President
Santander Bank, N.a. Jun 2013 - May 2014
Starr Performance Specialist and Assistant Vice President
Santander Bank, N.a. Oct 2011 - May 2013
Sales Coach and Starr Certification Specialist and Assistant Vice President

Rutgers University 2002 - 2013
Masters, History Kean University 1999 - 2001
Bachelors, History

Banking
Consumer Lending
Small Business Lending
Credit
Branch Management
Loans
Leadership
Cross Selling
Coaching
Sales
Commercial Banking
Sales Management
Lines of Credit
Mortgage Lending
Relationship Management
Customer Service
Commercial Lending
Credit Analysis
Loan Origination
Mortgage Banking
Employee Relations
Strategic Planning
Deposits
Microsoft Powerpoint
Presentations
Project Management
Communication
Public Speaking
Teamwork
Life Skills
Personal Development
Organizational Leadership
Hr Strategy
Human Resources
Strategic Human Resource Planning

Portuguese
Spanish

Powerpoint: Designing Better Slides
Project Management Simplified
Jodi Glickman on Pitching Yourself
Influencing Others
Jodi Glickman on Make 'Em Love You at Work
Creating A Culture of Service
Leadership Strategies For Women
Cultivating Cultural Competence and Inclusion