Resumes
Resumes

It Help Desk Specialist
View pageLocation:
Boise, ID
Industry:
Information Technology And Services
Work:
Emerson
It Help Desk Specialist
Emerson Commercial & Residential Solutions
Technical Specialist
Directv Dec 2009 - Jun 2015
Customer Service Associate
Dell Oct 2002 - Oct 2005
Information Technology
It Help Desk Specialist
Emerson Commercial & Residential Solutions
Technical Specialist
Directv Dec 2009 - Jun 2015
Customer Service Associate
Dell Oct 2002 - Oct 2005
Information Technology
Education:
Colorado Technical University 2016 - 2019
Bachelors, Bachelor of Science Itt Technical Institute - Harrisburg 2013 - 2015
Associates Boise State University 2010 - 2012
Associates, Computer Science
Bachelors, Bachelor of Science Itt Technical Institute - Harrisburg 2013 - 2015
Associates Boise State University 2010 - 2012
Associates, Computer Science
Skills:
Technical Support
Microsoft Office
Customer Service
Troubleshooting
Windows
Customer Satisfaction
Network Administration
Lan Wan
Windows Server
Information Technology
Networking
Active Directory
Business Process Improvement
Microsoft Sql Server
Computer Hardware
Strategic Negotiations
Oral and Written Communication Skills
Written and Oral Presentation Skills
Dhcp
Voip
Data Management
System Administration
Tcp/Ip
Security
Microsoft Exchange
Sharepoint
Red Hat Linux
Windows 7
Vmware
Servers
Hardware
Linux
Operating Systems
Dns Administration
Linux Firewalls
Sophos
Software Installation
Jira
Landesk
Ivanti
Wide Area Network
Simple Mail Transfer Protocol
Domain Name System
Account Management
Ring Central
Wan Optimisation
Cyber Security
Structured Cabling
Customer Escalation Management
Escalations Management
Long Term Customer Relationships
Process Improvement
Microsoft Office
Customer Service
Troubleshooting
Windows
Customer Satisfaction
Network Administration
Lan Wan
Windows Server
Information Technology
Networking
Active Directory
Business Process Improvement
Microsoft Sql Server
Computer Hardware
Strategic Negotiations
Oral and Written Communication Skills
Written and Oral Presentation Skills
Dhcp
Voip
Data Management
System Administration
Tcp/Ip
Security
Microsoft Exchange
Sharepoint
Red Hat Linux
Windows 7
Vmware
Servers
Hardware
Linux
Operating Systems
Dns Administration
Linux Firewalls
Sophos
Software Installation
Jira
Landesk
Ivanti
Wide Area Network
Simple Mail Transfer Protocol
Domain Name System
Account Management
Ring Central
Wan Optimisation
Cyber Security
Structured Cabling
Customer Escalation Management
Escalations Management
Long Term Customer Relationships
Process Improvement
Interests:
Children
Environment
Education
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health
Environment
Education
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health
Languages:
English

Customer Servise
View pageLocation:
647 King Circle Dr, Twin Falls, ID 83301
Industry:
Broadcast Media
Work:
Directv
Customer Servise
Customer Servise

Fernando Mcintosh Boise, ID
View pageWork:
DirecTV
Dec 2009 to 2000
Customer Service
WDS
Dec 2008 to Dec 2009
Customer Service
Dec 2009 to 2000
Customer Service
WDS
Dec 2008 to Dec 2009
Customer Service
Education:
itt technical institution
Boise, ID
2013 to 2015
AS in Network System Adminstration
Boise State University
2012 to 2013
Computer Sciences
Boise, ID
2013 to 2015
AS in Network System Adminstration
Boise State University
2012 to 2013
Computer Sciences
Skills:
Basic and advance troubleshooting, provide user education using non-technical terms configuration of end-user hardware, software and peripherals. Knowledge of major Operating Systems; Windows XP, Windows Vista, Windows 7 & 8, Excellent communication, interpersonal, organizational and presentation skills

Fernando Mcintosh Boise, ID
View pageWork:
Network System Administration
2013 to 2000
DirecTV
Dec 2009 to 2000
Customer Service
WDS
Dec 2008 to Dec 2009
Customer Service
2013 to 2000
DirecTV
Dec 2009 to 2000
Customer Service
WDS
Dec 2008 to Dec 2009
Customer Service
Education:
Boise State University
2012 to 2013
Computer Sciences
2012 to 2013
Computer Sciences