Resumes
Resumes
Analyst 2, Business Support
View pageLocation:
3300 Lakeside Ave east, Cleveland, OH 44114
Industry:
Internet
Work:
Yaha 2012 - 2013
President
Comcast Spotlight 2012 - 2013
Analyst 2, Business Support and Analytics
Comcast 2006 - 2009
Assoc Forecast and Analysis Professor
Gci Apr 1998 - Jul 2001
Three Different Positions With This Cable Company
The Bumgardner Architects Jul 1, 1994 - Apr 1, 1997
Business Marketing Manager
President
Comcast Spotlight 2012 - 2013
Analyst 2, Business Support and Analytics
Comcast 2006 - 2009
Assoc Forecast and Analysis Professor
Gci Apr 1998 - Jul 2001
Three Different Positions With This Cable Company
The Bumgardner Architects Jul 1, 1994 - Apr 1, 1997
Business Marketing Manager
Education:
University of Alaska Anchorage 1989 - 1990
Maryvale High School
Maryvale High School
Skills:
Analysis
Customer Experience
Telecommunications
Customer Satisfaction
Analytics
Process Improvement
Call Centers
Customer Retention
Team Leadership
Troubleshooting
Training
Customer Service
Forecasting
Leadership
Databases
Project Management
Crm
Networking
Business Development
Advertising
Salesforce.com
Cognos
Business Process Improvement
Contact Centers
Customer Relationship Management
Cognos 10
Cognos 11
Mentor
Agent Lead
Acting Supervisor
Presentations
Research Training
Customer Experience
Telecommunications
Customer Satisfaction
Analytics
Process Improvement
Call Centers
Customer Retention
Team Leadership
Troubleshooting
Training
Customer Service
Forecasting
Leadership
Databases
Project Management
Crm
Networking
Business Development
Advertising
Salesforce.com
Cognos
Business Process Improvement
Contact Centers
Customer Relationship Management
Cognos 10
Cognos 11
Mentor
Agent Lead
Acting Supervisor
Presentations
Research Training
Interests:
Children
Economic Empowerment
Civil Rights and Social Action
Education
Poverty Alleviation
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health
Economic Empowerment
Civil Rights and Social Action
Education
Poverty Alleviation
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health
Certifications:
Project Management: Preventing Scope Creep
Customer Service: Serving Internal Customers
Public Speaking Foundations
Statistics Foundations: 1
Data Visualization: Storytelling
Customer Development For Product Managers
Customer Service: Serving Internal Customers
Public Speaking Foundations
Statistics Foundations: 1
Data Visualization: Storytelling
Customer Development For Product Managers