Resumes
Resumes
Senior Customer Service Representative
View pageLocation:
3403 Winchester Dr, Cranston, RI
Industry:
Telecommunications
Work:
Bcbsnc
Customer Support and Performance Analyst
Carolina Cleaning Systems Jul 2011 - Aug 2015
Business Owner
Bcbsnc Jul 2011 - Aug 2015
Senior Customer Service Representative
U.s. Xpress, Inc. Jun 2013 - Mar 2014
Truck Driver
Kangaroo Express, An Operating Trade Name of the Pantry, Inc. Apr 2012 - Jun 2013
Store Manager
Customer Support and Performance Analyst
Carolina Cleaning Systems Jul 2011 - Aug 2015
Business Owner
Bcbsnc Jul 2011 - Aug 2015
Senior Customer Service Representative
U.s. Xpress, Inc. Jun 2013 - Mar 2014
Truck Driver
Kangaroo Express, An Operating Trade Name of the Pantry, Inc. Apr 2012 - Jun 2013
Store Manager
Education:
Ecpi University 2002 - 2003
Associates, Telecommunications, Computer Systems
Associates, Telecommunications, Computer Systems
Skills:
Call Center
Credit Cards
Customer Experience
Relationship Management
Customer Retention
Financial Services
Vendor Management
Account Management
Analysis
Analytics
Banking
Business Analysis
Change Management
Call Centers
Crm
Business Process Improvement
Coaching
Credit
Customer Satisfaction
Customer Service
Forecasting
Leadership
Management
Operations Management
Outsourcing
Process Improvement
Project Delivery
Sdlc
Training
Team Management
Team Leadership
Team Building
Sales
Credit Cards
Customer Experience
Relationship Management
Customer Retention
Financial Services
Vendor Management
Account Management
Analysis
Analytics
Banking
Business Analysis
Change Management
Call Centers
Crm
Business Process Improvement
Coaching
Credit
Customer Satisfaction
Customer Service
Forecasting
Leadership
Management
Operations Management
Outsourcing
Process Improvement
Project Delivery
Sdlc
Training
Team Management
Team Leadership
Team Building
Sales