Resumes
Resumes
Eugene Abovsky Phones & Addresses
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Westwood, MA
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Acton, MA
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San Francisco, CA
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San Mateo, CA
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Waltham, MA
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Brighton, MA
Business Records
Name / Title
Company / Classification
Phones & Addresses
Manager
NEARBY NETWORKS LLC
1209 Orange St C/O The Corporation Trust Company, Somerville, MA 02144
1 Higgins St, Allston, MA 02134
1 Higgins St, Allston, MA 02134
M
Idea Soup, LLC
190 Cornwall St, San Francisco, CA 94118
1390 Market St, San Francisco, CA 94102
1390 Market St, San Francisco, CA 94102
Publications
Us Patents
Systems And Methods For Remote Interaction
View pageUS Patent:
20180234479, Aug 16, 2018
Filed:
Sep 5, 2017
Appl. No.:
15/696170
Inventors:
Benjamin Howard Lilienthal - San Francisco CA, US
Eugene Abovsky - San Francisco CA, US
Eugene Abovsky - San Francisco CA, US
International Classification:
H04L 29/08
G06F 9/451
G06F 21/31
H04L 29/06
G06F 9/451
G06F 21/31
H04L 29/06
Abstract:
A system and process are provided for remotely viewing a customer screen image and interacting with the customer's device (desktop, laptop, tablet or smartphone) using a standard web browser. In operation, an agent is provided with an account on a server, and can send a link and/or instructions to the customer to provide the agent with access to the customer device. An application installed on the customer device captures image frames to be shared and divides them into subsections, transmitting to the server only those sections that have changed relative to the previously transmitted frame. The agent's browser retrieves tiles from the server as they change, and displays them for the agent. The system and process enable the agent to obtain system information and remotely control various functions of the customer device when authorized by the customer.