Erin K Vickory

Orange Park, FL

Insurance

Citizens Property Insurance since Apr 2008
Consumer & Agent Services Project Manager
Citizens Property Insurance Aug 2005 - Apr 2008
Human Resources Analyst

Florida State University - College of Business 2005 - 2007
Master of Business Administration University of Central Florida - College of Business Administration 1999 - 2003
Bachelor's Degree, Business Marketing

Process Improvement
Analysis
Management
Insurance
Risk Management
Program Management
Training
Project Management
Property and Casualty Insurance
Visio
Human Resources
Contract Management
Employee Relations
Customer Service
Recruiting
Budgets
Business Process Improvement
Software Documentation
Underwriting
Team Building
Business Analysis
Project Planning
Requirements Gathering
Sdlc
Access
Claims Management
Leadership
Call Centers
Time Management
Business Process
Casualty
Claim
Employee Benefits
Forecasting
Liability
Microsoft Excel
Pmp
Requirements Analysis
Strategic Planning
Change Management
Coaching
Cross Functional Team Leadership
Data Analysis
Legal Liability
Operations Management
Outlook
Performance Management
Policy
Team Leadership
Workers Compensation

English

Project Management Professional
Certified Scrum Master
Project Management Institute
Scrum Alliance

Citizens Property Insurance Corporation

Feb 2012 to 2000
ADMINISTRATION SERVICES MANAGER/PROJECT MANAGER
Citizens Property Insurance Corporation
Jacksonville, FL
Mar 2008 to Jan 2012
PROJECT MANAGER
Citizens Property Insurance Corporation
Jacksonville, FL
Aug 2005 to Mar 2008
COMPENSATION ANALYST, EMPLOYEE RELATIONS COORDINATOR AND RECRUITMENT SPECIALIST
T.G.I. Friday's Restaurant
Orlando, FL
Jan 2001 to Jul 2004
ACCOUNTING, MARKETING AND HR/TRAINING COORDINATOR

Scrum Alliance
2013
Certified Scrum Master
Project Management Institute
2011
Project Management Professional
FLORIDA STATE UNIVERSITY
Tallahassee, FL
2007
Masters in Business Administration
UNIVERSITY OF CENTRAL FLORIDA
Orlando, FL
2003
Bachelor of Science in Business Administration