Erich A Blengini

Raleigh, NC

Computer Networking

Cisco 2006 - 2011
Customer Operations Analyst
Hardison and Leone 2005 - 2006
Case Management
Law Offices of James Scott Farrin 2003 - 2005
Case Management

University of North Carolina at Greensboro 1996 - 2000
Makerere University 1997 - 1997
East Carolina University 1990 - 1991
Walter M. Williams High School 1986 - 1990

Spanish English
Cisco Technologies
Technology
Technical Writing
It Service Management
Customer Driven
Operations Management
Project Coordination
Team Building
Cross Functional Team Leadership
Communication Skills
Negotiation
Microsoft Excel
Powerpoint
Data Analysis
Pivot Tables
Microsoft Word
Outlook
Fast Learner
Business Travel
Customer Satisfaction
Customer Service
Client Liaison
Performance and Productivity Improvement
Internet
Oral and Written Communications
Problem Solving and Decision Making
Data Center
Project Management
Cisco Ios
Process Improvement
Routing
Webex
Qos
Technical Support
Unified Communications
Vpn
Troubleshooting
Voip
Management
Tcp/Ip
Cisco Call Manager
Telecommunications
Network Architecture

English
Spanish

Cisco Systems Inc
Durham, NC
Jun 2006 to Aug 2011
High Touch Operations Manger
Hardison and Leone
Raleigh, NC
Oct 2004 to Jun 2006
Case Manger
Law Offices of James Scott Farrin
Durham, NC
May 2003 to Sep 2004
Case Manger

University of North Carolina at Greensboro
Greensboro, NC
1995 to 1999
Environmental Biology
Makerere University
Jun 1997
Certificate in Ecological Research Assistant
East Carolina University
Greenville, NC
1990 to 1991
Biology, General