Erica R Swope

Evansville, IN

Telecommunications

Tns
Vendor Manager
Tns Jul 2014 - Feb 2019
Manager, Transition Service Management
Tns Jul 2008 - Jun 2014
Supervisor, Customer Provisioning
Tns Apr 2005 - Jul 2008
Provisioner Iii
Uunet/Mci Worldcom Oct 2000 - Apr 2005
Provisioner

Telecommunications
Ethernet
Ip
T1
Broadband
Provisioning
Ds3
Vendor Management
Cisco Technologies
Integration
Internet Protocol
Testing
Management
Managed Services
Mpls
Cloud Computing
Entrepreneurship
Training
Time Management
Personal Development
Leadership
Dsl
Life Skills
Personal Branding
Decision Making
Small Business Financial Management
Corporate Finance

Learning Cloud Computing: Core Concepts
Discovering Your Strengths
Negotiation Foundations (2012)
Strategic Negotiation
Finance For Non-Financial Managers

Evansville, IN

Facilities Services

Sitex
Inside Sales Manager
Advanced Disposal
Area Collections Supervisor
Veolia North America
Customer Service Representative

University of Evansville
Ivy Tech Community College

Waste
Waste Management
A/R Collections
Collections
Third Party Collections
Data Collection
Customer Service
Customer Satisfaction
Customer Support
Long Term Customer Relationships
Billing Process
Dispatching
Sales
Training
Employee Training
Question Answering
Phone Etiquette
Multi Line Phone
Email
Forecasting
Contract Negotiation
Team Building
Recycling
Environmental Awareness
Operations Management
Environmental Services
Solid Waste
Management
Budgets
New Business Development
Sales Operations
Strategic Planning
Environmental Compliance