Resumes
Resumes
Technical Director
View pageLocation:
P/O Box 3021, Chesapeake, VA
Industry:
Telecommunications
Work:
Source, Inc. since Aug 2007
Software Engineer
American Home Mortgage Jun 2006 - Aug 2007
AVP DTC Business Solutions
Nexstar Financial Corporation Jan 2005 - Jun 2006
Director - Telecom Services
Nexstar Financial Corporation Mar 2001 - Jan 2005
Call Center Technology Specialist
Union Pacific Railroad Sep 1991 - Mar 2001
Project Manager / Manager Technical Services
Software Engineer
American Home Mortgage Jun 2006 - Aug 2007
AVP DTC Business Solutions
Nexstar Financial Corporation Jan 2005 - Jun 2006
Director - Telecom Services
Nexstar Financial Corporation Mar 2001 - Jan 2005
Call Center Technology Specialist
Union Pacific Railroad Sep 1991 - Mar 2001
Project Manager / Manager Technical Services
Education:
Ranken Technical College 1989 - 1991
Skills:
Avaya
Sip
Ip
Cti
Telecommunications
H.323
Telephony
Voip
Unified Communications
Mobile Devices
Contact Centers
Integration
Sip Trunking
Call Centers
Ivr
Switches
Avaya Aura
Avaya Technologies
Session Initiation Protocol
Wireless
Avaya Products
Routing
Isdn
Cisco Technologies
Internet Protocol
Networking
Voice Over Ip
Call Center
Internet Protocol Suite
Microsoft Exchange
Voice Mail
Wan
Lan Wan
Tcp/Ip
Ethernet
Acd
Lync Server 2010
Vpn
Sip
Ip
Cti
Telecommunications
H.323
Telephony
Voip
Unified Communications
Mobile Devices
Contact Centers
Integration
Sip Trunking
Call Centers
Ivr
Switches
Avaya Aura
Avaya Technologies
Session Initiation Protocol
Wireless
Avaya Products
Routing
Isdn
Cisco Technologies
Internet Protocol
Networking
Voice Over Ip
Call Center
Internet Protocol Suite
Microsoft Exchange
Voice Mail
Wan
Lan Wan
Tcp/Ip
Ethernet
Acd
Lync Server 2010
Vpn
Certifications:
Acss - Avaya Aura® Communication Manager and Cm Messaging - Embedded
Acss - Avaya Session Border Controller Enterprise
Acss - Avaya Aura® Session Manager and System Manager
Acss - Avaya Aura® Messaging
Acss - Avaya Aura® Call Center Elite
Acss - Avaya Ip Office Platform
Acss - Avaya One-X® Uc Soft Clients
Acss - Radvision Scopia® Solution
Acss - Sme Communications
Avaya
Acss - Avaya Session Border Controller Enterprise
Acss - Avaya Aura® Session Manager and System Manager
Acss - Avaya Aura® Messaging
Acss - Avaya Aura® Call Center Elite
Acss - Avaya Ip Office Platform
Acss - Avaya One-X® Uc Soft Clients
Acss - Radvision Scopia® Solution
Acss - Sme Communications
Avaya