Epenesa J Pakola

4689 Santa Monica Ave, San Diego, CA 92107

Hospitality

Sheraton Sunnyvale, Ca Jan 2009 - Mar 2013
General Manager
Four Points by Sheraton San Francisco bay bridge Oct 2007 - Jan 2009
General Manager
Sheraton & Westin Palo Alto Jul 2005 - Oct 2007
Director of Operations
Sheraton & Westin Palo Alto Hotel Aug 2003 - Jul 2005
Director of Revenue & Guest Services
Westin Palo Alto Hotel 2001 - Jul 2003
Front Office Manager

University of Otago 1993 - 1995
University of Otago

Hotels
Hospitality Industry
Revenue Analysis
Hospitality Management
Hotel Management
Customer Service
Yield Management
Tourism
Strategic Planning
Social Media Marketing
Marketing
Social Media
Hotel Administration
Reservation
Negotiation
Account Management
Front Office Development
Networking
Sales Operations
Employee Benefits
Powerpoint
General Operations
Research
Revenue
Financial Accounting
Brand Development
Interviews
Project Management
Proofreading
Vendor Management
Volunteer Management
Trainer
Environmental Awareness
Economics
Hr Policies
Internet
Journalism
Lead Generation
Market Analysis
Outsourcing
Office Management
Office Administration
Promotions
Quickbooks
Quality Management
Quality Assurance
Quality Control
Renovation
Sports
Trading

Six Sigma Certified
One Yield V2 Certified
Starwood Hotels & Resorts

Sheraton Sunnyvale hotel

Jan 2009 to 2000
General Manager
Four Points by Sheraton San Francisco Bay Bridge
Emeryville, CA
Oct 2007 to Jan 2009
General Manager
Sheraton & Westin Palo Alto
Palo Alto, CA
Jul 2005 to Oct 2007
Director of Operations
Sheraton & Westin Palo Alto
Palo Alto, CA
Aug 2003 to Jul 2005
Director of Revenue & Guest services
Westin Palo Alto
Palo Alto, CA
Feb 2001 to Jul 2003
Front Office Manager

University of Otago
Dec 1995
Bachelor of Consumer and Applied in Community and Family Studies

Starwood Service Culture Trainer. Social Media marketing. Microsoft office. Six Sigman certified. Galaxy Lightspeed. Inventory management. Accounts receivable and payable. Sales and Marketing. Social Media marketing. Revenue management. Project management.