Ely A Gonzalez

Tucson, AZ

Telecommunications

AT&T - Central and North Florida since Aug 2013
Door-to-Door Area Manager for Home Solutions
AT&T - Central Florida Oct 2008 - Jul 2013
Door-to-Door Vendor Manager for Home Solutions
AT&T - Miami, FL Dec 2007 - Aug 2008
Initial Training Instructor for Inbound Multi Lingual Sales & Support Associates
AT&T - Miami, FL Nov 2005 - Nov 2007
Multilingual Sales & Support Associate

Nova Southeastern University 2012 - 2014
Master of Business Administration (M.B.A.), Management University of Florida 2003 - 2005
B.S. in Finance, Business Florida State University 2002 - 2003
A.A., General Studies

Sales Operations
Sales
Customer Service
Direct Sales
Call Centers
Management
Sales Management
Sales Process
Account Management
Telecommunications
Strategy
Marketing
Customer Retention
Training
Customer Satisfaction
Cross Functional Team Leadership
Coaching
Vendor Management
Team Leadership
Recruiting
Forecasting
Salesforce.com
Selling
Project Management
Strategic Planning
Solution Selling
Team Building
Marketing Strategy
Time Management
Business Development
Strategic Partnerships
Voip
Public Speaking
Employee Training
Bilingual Spanish
Sales Support
Training and Development
Customer Experience
Product Management
Crm
Direct Marketing
Broadband
Call Center
Lead Management
Iptv
Market Research
Wireless
Leadership
Mobile Devices

Spanish
English

Hialeah, FL

Medical Devices

Quality System
Six Sigma
Product Launch
Design Control
Biotechnology
V&V
Lean Manufacturing
Cross Functional Team Leadership
Validation
Process Improvement
Capa
Medical Devices
Fda
Capital Equipment
Gmp
Iso 13485