Resumes
Resumes
Elizabeth Garretson Phones & Addresses
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8654 Bold Forbes Cir, Boerne, TX 78015 (210) 755-9434 (830) 981-9483
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Fair Oaks Ranch, TX
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San Antonio, TX
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Dallas, TX
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8654 Bold Forbes Cir, Boerne, TX 78015 (210) 232-5606
Work
Position:
Service Occupations
Business Records
Name / Title
Company / Classification
Phones & Addresses
Director
Goodwill Industries of San Antonio Contract Services
Director
GOODWILL INDUSTRIES OF SAN ANTONIO CONTRACT SERVIC
406 W Commerce St, San Antonio, TX 78207
Publications
Us Patents
Methods For Simultaneous Interaction On A Web Page By A Customer And Customer Service Representative
View pageUS Patent:
20200045177, Feb 6, 2020
Filed:
Aug 13, 2019
Appl. No.:
16/539780
Inventors:
Jason W. Lindley - Schertz TX, US
Elizabeth Garretson - Fair Oaks Ranch TX, US
Ryan R. Barth - San Antonio TX, US
Francisco A. Duran - San Antonio TX, US
Ann C. Tarrillion - San Antonio TX, US
David W. Roberts - Helotes TX, US
Elizabeth Garretson - Fair Oaks Ranch TX, US
Ryan R. Barth - San Antonio TX, US
Francisco A. Duran - San Antonio TX, US
Ann C. Tarrillion - San Antonio TX, US
David W. Roberts - Helotes TX, US
International Classification:
H04M 3/51
H04M 7/00
H04M 3/42
H04M 7/00
H04M 3/42
Abstract:
A computer-implemented method and system for enhancing interaction between a customer using a client computer and a customer service representative of a company using a workstation. A Web session is commenced on a Web site for the client computer of the customer, wherein the Web session includes displaying a first Web page to the customer. A telephonic interaction is commenced between the customer and the customer service representative and a split screen is displayed on the workstation. The split screen including the first Web page and a second Web page, wherein the second Web page is only viewable by the customer service representative. An application is caused to be moved from the second Web page to the first Web page for review and interaction by the customer via the client computer.